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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,326 Reviews

3,326 Reviews of Toyota of Des Moines - Service Center

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January 23, 2025

Patient explaining maintenance issues and updating timing of completion since this was a serious cylinder block issue More

by kathytriant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray
January 23, 2025

They do a good job whit the time and friendly to helping you .. and really good send all the information about your vehicle.. More

by Carlos Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Could have done better by listening to customers , asked to take a look at the vibrations but was told they didn’t hear any… disappointing More

by KKPATNALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
January 23, 2025

Staff were courteous and respectful as soon as I arrived. Asked what service was required and directed to the staff that was available to assist me. Very professional in dealing with my situation. More

by Harbans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Pick up and delivery went very smooth. It is so nice to have a place I can trust to take car of my cars More

by weenylot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, who coordinates pick up & delivery is outstanding
January 23, 2025

I took my car in for an oil change and wanted them to check a noise I was hearing. They said no I had to bring it back for a diagnostic appointment. Very inconvenient. More

by MICHELLEWALKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Easy It was a wonderful experience that exceeded my expectations. I would give Terry a raise. More

by mtrepp7
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry?
January 22, 2025

Very good from beginning to finish , got to the work before schedule and finished quicker than expected More

by TKSINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

I go there for a reason. It's convenient, very thorough, and comfortable. It's really fantastic service. More

by mtrepp7
Recommend Dealer
Yes
Employees Worked With
New guy.
January 22, 2025

They always do an amazing job and are quick. Very friendly. Will always use them. More

by JMDAWSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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