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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,629 Reviews

2,629 Reviews of Toyota of Des Moines - Service Center

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November 10, 2024

Ian Davis always gives us great service. Toyota of Des Moines does good work. The only negative is it’s location is so far and traffic can be a pain. More

by LINBOYS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Performed the required work well and in a timely manner. And I appreciate being informed. More

by terrivehnekamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

The experience is always good, when I go to Toyota of Des Moines. Thank you for your great service. More

by LLSELBY4328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I was supposed to get a part ordered that they didn't have in stock and no one has ever called me 2 weeks or more later about this part More

by philipb645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I was not happy that they did not come up with a viable solution to fix the acceleration issue on my Tundra More

by zlovell
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
November 09, 2024

Good service. A little delay in getting appointment. No complaints. Like toyota dependability. Blah blah More

by Donald duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
November 09, 2024

Not able to fix issues, way too expensive for routine maintenance. Difficult to schedule service in a timely manner More

by OGDENMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

They performed the 20K maintenance on our 4Runner. I phoned in for an appointment and one was available when I wanted. Waited for the service it was done quickly and well. More

by WESERTCAMP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Very easy to make appointment. Good quick service and the lobby was good as well as the restroom More

by LAUSEKOFC
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I have always had excellent sale and service at Des Moines Toyota for many years. More

by Seadragon555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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