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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,964 Reviews

1,964 Reviews of Toyota of Des Moines - Service Center

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June 15, 2024

Great service and very fast. Easy to make the appointment and didn’t take long to get in. More

by PWURSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 15, 2024

We were visiting friends in Des Moines and need service. Scheduling our service was easy. The staff were so helpful! More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

It means a lot that you trust us for your service needs. See you next time at Toyota of Des Moines!

June 15, 2024

They were able to get me in quickly for servicing of my vehicle before I left for a conference. More

by bbeaniee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 17, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 15, 2024

I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More

by WESERTCAMP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 15, 2024

Everyone was pleasant and efficient. Place was clean and organized. Could understand the tech and the video More

by MKOCH0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

June 15, 2024

Fast and nice people take very good care of customer makes me fill very comfortable More

by 6dsy2sfzrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback.

June 15, 2024

Got an appointment with ease. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. More

by DAKING35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 15, 2024

Toyota is always thorough and on time and the oil change is always done in a timely manner with a comfortable place to wait. More

by YOUNG.JULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 15, 2024

Service department was fabulous. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. More

by rgfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

June 15, 2024

I took my car in for maintenance tire rotation which also included the typical inspection. In the video, the service person gave me the measurements for brakes and tire treat, recommended that both filters n More

by raniahmrobb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall his name
Jun 18, 2024 -

Toyota of Des Moines responded

We appreciate you sharing your experience with us and are disappointed to hear that your fluids were not topped of. If you would like to discuss this further, please contact our General Manager, JP Phillips.

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