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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,316 Reviews

3,316 Reviews of Toyota of Des Moines - Service Center

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January 28, 2025

Great dealership with fair assessment of your vehicles condition. They are not trying to sell extra services that you do not need. More

by rollmeover4x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Excellent Service. Clean and neat facilities very comfortable. Cordial Staff And very considerate. Warranty on battery honored and replacement oh same Will be returnin More

by DREINERTSON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

It’s just more expensive than going elsewhere. For example I bought new tires and did not find the same price point at Toyota as where I purchased them. The customer service has changed from wh More

by CYNTHIABACHMAN912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

We appreciated the work our salesperson, Rodney Colon, did in keeping us informed and answering our questions More

by ENDRISSDN
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Colon
January 28, 2025

Great workmanship and Chris was very helpful as my service advisor. I would have my vehicle serviced there again. Thanks More

by 1EVENSORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 28, 2025

Thanks TOYOTA for making my appointments and understanding my car so easy. Everyone there is very nice and knowledgeable. I wouldn't go any place else. More

by debbieshelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 28, 2025

I have gone to Toyota of Des Moines for several years. The sales people are terrific and the service department is outstanding. I wouldn't go anywhere else. The honesty, integrity, and the customer car More

by M.HAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

This was a very quick and painless experience, they took great care to protect the car. And were competent in their service. The video inspection was also much appreciated. More

by Iowaprius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I trust Toyota with their services, I have been doing my services with Toyota for almost 19 years More

by JEROPANNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I don’t think the inspection was very thorough. They did not have time to look over the vehicle like they usually do in visits. More

by FGOITOM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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