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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,326 Reviews

3,326 Reviews of Toyota of Des Moines - Service Center

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February 20, 2025

First time visit exceeded my expectations! They were helpful and understanding. I would go back again. More

by Pede152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Everyone was very helpful and friendly. I need extra help because of my Neuropathy. Emily was very attentive. More

by BRENDAHARTMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Fast reliable service! Got a call to inform me vehicle was ready to go. Repair took the estimated time they told me. More

by OSBORN06
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Had my car in for a recall, the work was completed quickly and I was on my way within 30 min More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

First time visit to this dealership, since we recently moved to Urbandale. I had my trucks oil changed and had a positive experience. More

by Tundra Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I was very pleased with the communication I had with my salesman. He was detailed, prompt, polite and professional! More

by DLKLOOSTER
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

They provided great customer service from the start to end of my service. Additionally, they communicated effectively via their message system. More

by MCCORD20042003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
February 17, 2025

Fine experience x c v g f j y I j j j j j h More

by Alan.Strohmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Prompt friendly service. I appreciate the updates and personal contact. Waiting area is clean and comfortable. More

by ems17946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

The service I received was top notch. Everyone was very professional and kept me informed. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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