Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,391 Reviews

2,391 Reviews of Toyota of Des Moines - Service Center

Sort by
August 08, 2024

Everything was as expected with no surprises. The staff was great and a shout-out to Jamie for his help. More

by BLARNEY1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
August 08, 2024

Ian always gives 5 start service. I am always happy when I leave. Thank you More

by M110750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

First scheduled service on my new Highlander. Loved the video tour of the maintenance check. Staff were so friendly!! More

by OSTREM88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Great service. Very helpful!!! Always ready to assist and answer questions about my car needs More

by RRDESMOINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 08, 2024

It’s always a great experience at this Toyota dealership. Can always count on it. More

by 77suefranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
August 08, 2024

Best service I ever received. Like the video part. Thanks toyota. I will come.w back More

by LEOGEORGE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 07, 2024

Great service. Will do it again when I need an oil change. Courteous employees. Thank you. More

by Helen Erpelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa. Not sure of all names but all very good.
August 07, 2024

Really good service thank you I will be back to fix my tires next week thank More

by Yolanda castaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Always very informative and friendly. Also very thorough. Enjoy getting the video so I can see what may need to be done. More

by jeanneopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I was not happy with the inspection. Didn’t check fluids as was expected. Found a suspected seal that was failing (maybe) but didn’t check the differential fluid level. Maybe hoping it w More

by rcarter17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
...
30
...