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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,326 Reviews

3,326 Reviews of Toyota of Des Moines - Service Center

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February 27, 2025

Travis has helped me on more than one occasion. He has ALWAYS provided excellent customer service and had been exceptionally helpful, while also being kind. I value his integrity and assistance. Fr More

by Seana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Blake is a top level service advisor, just wondering why you need 15 word response. More

by tadesio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
February 27, 2025

Very friendly and we're sure I was satisfied Service representative was very informative and polite. More

by Brian
Recommend Dealer
Yes
February 27, 2025

Very friendly and we're sure I was satisfied Service representative was very informative and polite. More

by Brian
Recommend Dealer
Yes
February 27, 2025

My experience was pleasant. The waiting area was clean. I didn't wait very long which is a bonus! More

by KJJK81011
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
February 27, 2025

Great attention, very fast, organized compliments, I would definitely return to this place I recommend it 100% More

by Astrid Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Have been going here for years and have always been happy with the service I receive. More

by JARL.WALTERS86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Service staff and shuttle were very good. An issue arose with my car quickly and they got me in pretty fast. The only negative was that prices seemed high. More

by LYNNEHOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Fast. Friendly. Always on their game! They always answer the questions given and have the answers needed. More

by AORWIN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Friendly and professional. Ease in scheduling. Waited a long time to pick up vehicle as young males scraped half the windshield. The driver then decided at drop off to me that More

by SUSANCLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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