Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,317 Reviews

3,317 Reviews of Toyota of Des Moines - Service Center

Sort by
April 25, 2025

Emily Wagner & Justin Madison our awesome employees who both put the customer first and Toyota is fortunate to have both of them as employees. More

by gannonobx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Always easy and quick. Great all around experience. The service team is great to work with. More

by jceolla
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
April 25, 2025

I've been a Toyota customer for over 25 years. Everyone I've worked with has been very good. Justin Madison stands out as TOPS!!! More

by aijaiowa
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
April 25, 2025

Everything worked out fine and people were competent and friendly I was very pleased and will continue to do business with them More

by Herbsautoworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Service was on time and professional. The facility was exceptionally clean at check in, thank you. More

by Cinmom05
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 24, 2025

How many times must I say this? Oil change and tire rotation done satisfactorily. Was told my 16-month-old battery was toast. I decided to wait on that. Later, Interstate Battery te More

by letters2lauers
Recommend Dealer
Yes
Employees Worked With
Daniel
April 24, 2025

I phoned for an appointment, and to my surprise I was told I could get in the next day. Before I could have a 3 week wait time. More

by B Harland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who
April 24, 2025

I had great help from the gentleman who brought out my paperwork and he also helped by talking to my husband. Thank You! More

by bonnie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex??
April 24, 2025

The Toyota dealership got my RAV4 in for service almost immediately when my battery was dead. We were very grateful… More

by JOHNPAULJ77
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
April 24, 2025

Great service and eye towards saving money on repairs. I appreciate their efforts in getting to the car in short order. More

by DMCBRIDE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.