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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,861 Reviews

3,861 Reviews of Toyota of Des Moines - Service Center

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August 30, 2025

I’ve trusted Toyota of Des Moines to take excellent care of my cars for many years. They have never disappointed me. More

by judith.cooper17
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Toyota of Des Moines has great people and provide top notch service! Emily is awesome to work with! More

by JPIKE1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Fabulous experience. For years I refused to go to dealerships for repairs. This dealership is fair and knowledgeable. Changed my mind after 40 years of avoiding dealer More

by Clmcgrane9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

1 5 w o r d s 1 5 w o r d s s More

by richardgrieme
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

I hope you have a better way to communication with your customers. A young service advisor (Blake Murray). He just kept telling me that my car is out of warranty. My car was 36600miles, i waited until my c More

by 8yfq8xy8yc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Excellent service experience… I appreciate that there were comfortable spots all over the dealership to sit and wait, they took my phone number and texted me with updates throughout the experience. The t More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Really enjoyed talking to Rodney colon. He was very helpful Always a great experience at Toyota of grimes More

by Poochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney colon
August 28, 2025

Awesome and friendly! The Service department ii top notch. No complaints here. Keep up the good work. I will be back:) More

by JCAMERONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Justin is top notch. Knowledgeable, honest and friendly. What an asset for DM Toyota. Keeps me buying Toyotas! More

by DENNYWULF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

We were happy with how they got us in quickly, the communication, and quick resolution of the issue. Thanks so much Toyota of Des Moines you are great!! More

by PATRICIADMCCAFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.