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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,326 Reviews

3,326 Reviews of Toyota of Des Moines - Service Center

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March 02, 2025

I’m absolutely satisfied with the service given by you guys and I always recommend to my friends More

by POKHRELROMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I received great service to my car and great customer service! I continue to come back to Toyota even though my warranty is up because of the service provided! More

by tylersiu15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Easy to get an appointment. Clear understanding of service, issues, and upcoming issues/service. I really like the video inspection, estimate, and ability to easily get to t More

by MarkH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Ian Davis has been my service advisor for years. He is who brings me back for service. I’ve driven a Camry, a Prius, and now a Venza. Excellent vehicles. More

by DIANAGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The people are friendly, they do excellent work on my car, and they have fast service! More

by teresa.taylor58.tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
February 28, 2025

great service, quick and trustworthy. I felt well taken care of at toyota in des moines More

by hayleymartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
February 28, 2025

I didn't like the fact they said it would take 2-3 hours and it took less than an hour. I would have scheduled my day different if I would have been told a time closer to the actual time. Other than that it More

by duanearmstead
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ian Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The customer services team were very generous and they were working very fast and perfect.thank you so much More

by Marryjoneeh2022marry eh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

You did a good job the vehicle is running good everything I ask for was done More

by MBITTOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

They have done everything I have ask of them. However some of should not have needed. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cash
4.0
This rating includes all reviews, with more weight given to recent reviews.
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