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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,329 Reviews

3,329 Reviews of Toyota of Des Moines - Service Center

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March 05, 2025

Everyone is so friendly! It’s a very organized operation. My wait is never long. All paperwork is in order. More

by TRBRUNDAG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I never have to worry when I come to this service department. It is by far the smoothest, most organized. Everyone is courteous and thorough so you have no unexpected surprises. Absolutely the best c More

by curlyju04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I didn’t have to wait too long for my car to be ready,and everything was ok as I expected More

by kselbatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I was very satisfied with the teams that complete my work. Thank you, Toyota. Thank you manager. More

by RKARYAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

As far as I know, my service has been good in the past but the lid was left of my engine coolant during my last service visit. As a result, dirt accumulated in the container and I incurred the cost of hav More

by lls
Recommend Dealer
No
Employees Worked With
I don't know who it was.
March 04, 2025

I have been very happy with their service. Lisa is so pleasant and helps with what needs to be done. The gentlemen that pick up my car and perform the service are knowledgeable and accommod More

by scenerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Consuelo, service advisor
March 03, 2025

Professional and well organized. Staffed well with staff that seem well trained and willing to assist More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
March 03, 2025

Toyota of Des Moines is great. My service advisor Emily is amazing and Nick Cash is the greatest sales person of all time! More

by MoneyFlipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Great customer service. Service technicians very competent and knowledgeable. Service and wait times have improved. No long wait times. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

They are always professional and get me in quickly. They go over the inspection thoroughly. More

by MGERARD2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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