Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,390 Reviews

2,390 Reviews of Toyota of Des Moines - Service Center

Sort by
August 14, 2024

Justin has been a trustwd service writer for me for a number of years. I really appreciate his honesty and customer service!!! More

by drakespark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

I appreciate the pick up service. It is difficult for me to drive out to Grimes. More

by rogalawas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 14, 2024

I've only needed service a couple of times, and I was impressed on how professional and personable the staff is. More

by HUGABEARCREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Fast and friendly. Got us in and out in less than a hour thank you More

by ericajean442023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Time to get an appointment varies from 2-22 days. Communication during service is good but not outstanding. More

by billyamymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
August 12, 2024

Service Advisor was very helpful and the service technician took great pride in his service to my vehicle. More

by Dane Dafflitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

The dealership was thorough in explanation of item in need of service and length of time necessary to complete the task. GM text to follow-up on quality of service. More

by laraeplecas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Customer oriented. Good service good communication nice employees. Convienent. Good hours of service.Reliable.the Best More

by susand3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 11, 2024

Service department manage to fit me in to his busy schedule and offer free shuttle ride back home and get pick up when repairs finish! More

by Maxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Bien buen trabajo te atienden rapido,buen servicio y son muy amables con los clientes. More

by londian80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
27
...