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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,389 Reviews

2,389 Reviews of Toyota of Des Moines - Service Center

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August 15, 2024

Everyone I spoke to was very helpful and courteous. The service was timely and efficient. Very pleased More

by angicoltoyotadm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 15, 2024

Service was outstanding. Attendant was courteous and professional and kept me notified of all procedures and their costs. More

by coeann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
August 15, 2024

Loved the video while the maintenance was happening. In and out quickly. However maintenance button (?) wasn’t reset and I have strange readout on panel. Called about it and told to come in and they w More

by ANN.BARFELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
August 15, 2024

Have always had great service towards the customers. I like knowing what they are doing by the videos we can wstch. Thank you.. More

by LARRY.SHERRY0626@Gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Dealer delivered parts and installation at the time promised and at the cost promised. Satisfied. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Fantastic. I show up outta nowhere, not too long before lunchbreak for technicians, and I'm on my way probably in less than a half-hour. (I told 'em to skip any More

by A Complete Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont Know Name
August 14, 2024

In time and professional service , looking forward to do more business with this dealership in future More

by hp.130poliwrath062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 14, 2024

Our service was great. But, in buying some accessories we spent almost $100 less buying them from a dealership in Florida, and that savings included paying for shipping. More

by jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Travis and the team at Toyota of Des Moines were great and met our needs higher than expected More

by TDEVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Justin has been a trustwd service writer for me for a number of years. I really appreciate his honesty and customer service!!! More

by drakespark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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