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2,957 Reviews of Toyota of Des Moines - Service Center
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October 28, 2019
Excellent Service! Toyota of Des Moines is a great dealership. The entire staff makes you feel welcome and is available to answer questions or to get you to the appropr Toyota of Des Moines is a great dealership. The entire staff makes you feel welcome and is available to answer questions or to get you to the appropriate staff for assistance. When you are having your vehicle serviced, you receive regular updates and are able to ask additional questions without feeling like you are wasting their time. More
by Vicki
Employees Worked With
David Marchant
October 28, 2019
Always the best Cass always goes above and beyond to get me and my family taken care of. Being from out of town, sometimes difficult to get things scheduled but Cass Cass always goes above and beyond to get me and my family taken care of. Being from out of town, sometimes difficult to get things scheduled but Cass always finds a way. Thank You!! More
by mikewen
Employees Worked With
Cass Cupp
October 23, 2019
Transmission service Ian is a good guy , explain any question you asked him, I'm always prefer to working with him foe all services of my both Toyota rav4 2007 and 2010. Ian is a good guy , explain any question you asked him, I'm always prefer to working with him foe all services of my both Toyota rav4 2007 and 2010. More
by dory55
Employees Worked With
October 18, 2019
60,000 Mile Service Toyota 4 Runner Ian is always great to work with when getting both my Toyotas serviced. I have been working with him for all my service needs for years, He always tak Ian is always great to work with when getting both my Toyotas serviced. I have been working with him for all my service needs for years, He always takes the time to explain repairs needed and if something unusual comes up he complains the process and makes excellent recommendations. He is an asset to your team and the best service advisor. More
by JAndrews
Employees Worked With
October 16, 2019
Friendly Expertise I like coming to Toyota of Des Moines to have my car serviced as everyone is always so pleasant and professional. I have heard horror stories about o I like coming to Toyota of Des Moines to have my car serviced as everyone is always so pleasant and professional. I have heard horror stories about other servicers (I, myself, was once asked by one of them if I wanted to pay to have the winter air let out of my tires and have the summer air installed) so I always go to Toyota of Des Moines for their expertise. I trust them completely. More
by LGWH
Employees Worked With
I'm afraid I can't recall his name.
October 16, 2019
Great and reliable service The service is quick and reliable. The best part is that the cost is comparable to other car services which often are a hit or miss in term of quality The service is quick and reliable. The best part is that the cost is comparable to other car services which often are a hit or miss in term of quality of service. More
by Martin Acerbo
Employees Worked With
Cass Cupp
October 15, 2019
Toyota always provides me excellent service I love the staff Jennifer in warranty is always so helpful and polite. She has a wealth of knowledge and is always willing to help us. Jennifer is a great example of Jennifer in warranty is always so helpful and polite. She has a wealth of knowledge and is always willing to help us. Jennifer is a great example of Toyota’s commitment to their customers. More
by Finnegans
Employees Worked With
Jennifer Phelps
October 14, 2019
4runner Cass is always great to work with & has helped me take care of my 4runner for over 8 years. Great customer service & always explains things so I under Cass is always great to work with & has helped me take care of my 4runner for over 8 years. Great customer service & always explains things so I understand. More
by Stacy C
Employees Worked With
Cass Cupp
October 14, 2019
Busy but Successfully Delivered The oil change I had on Saturday was a great experience. They were extremely busy but got me taken care of as quickly as they could. I also had a The oil change I had on Saturday was a great experience. They were extremely busy but got me taken care of as quickly as they could. I also had a low tire light on, so I was anxious to see if they would notice it and fix the problem. Yes, they did. Thanks. More
by drivis
Employees Worked With
Sorry, I cam't remember his name.
October 13, 2019
Satisfied Service was provided in a timely & professional manner. Each employee that I encountered was cordial. The use of a video was a rather unique & interes Service was provided in a timely & professional manner. Each employee that I encountered was cordial. The use of a video was a rather unique & interesting idea. More
by Curt
Employees Worked With
David Marchant
