Toyota of Des Moines - Service Center

It took weeks to get appointment for a simple Toyota care for my leased vehicle that’s it care for my leased vehicle that’s it More

I would give 5 stars but the service center (gentleman I encountered) gets very angry if you don’t tell them about a coupon prior to paying for the service. I wasn’t aware that he was completing the process encountered) gets very angry if you don’t tell them about a coupon prior to paying for the service. I wasn’t aware that he was completing the process because he was going over what was done then stated the cost and said how would you like to pay? Well I have a coupon! His whole demeanor changed and he was rude after having to complete another invoice. So we have switched to the pick up and delivery for services. Other than that very pleasant to work with and would recommend the pick up and delivery service! I love the videos that are sent while they are completing maintenance in the service center. More

Couldn’t be any more pleased with my experience as everyone I deal with is friendly and professional. everyone I deal with is friendly and professional. More

Service was super speedy! I was able to get in and out in 45 mins for an oil change and tire rotation I was able to get in and out in 45 mins for an oil change and tire rotation More

They’re efficient and thorough. I get my car done in approximately an hour almost every time.! I get my car done in approximately an hour almost every time.! More

Very efficient when servicing our vehicles. Don’t try to sell you anything you don’t need. Will continue to rely on Des Moines Toyota for our service needs. Don’t try to sell you anything you don’t need. Will continue to rely on Des Moines Toyota for our service needs. More

The service was fast and courteous. My car was returned on time and I had a coupon for a free wash. My car was returned on time and I had a coupon for a free wash. More

Good communication from Blake, service dealer, in regards to my comments and questions . Vehicle completed on time as promised. to my comments and questions . Vehicle completed on time as promised. More

Great customer service! These folks are top notch! They have cool technology that sends you a video of the work they do. So you can trust that only the needed work is gettin These folks are top notch! They have cool technology that sends you a video of the work they do. So you can trust that only the needed work is getting done. They are always very prompt and professional! More

My experience was great. Easy and simple. The team was fast and I didn’t wait long. Easy and simple. The team was fast and I didn’t wait long. More