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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,389 Reviews

2,389 Reviews of Toyota of Des Moines - Service Center

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August 27, 2024

I always get great service from Toyota of Des Moines! They get me in quickly and finish work in a timely manner. More

by waynebowker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Powers
August 27, 2024

Asked about TPMS system not working after I rotated tires and they wanted to charge over 400.00 dollars for about 5min work and that is ridiculous. More

by chetschumaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Have purchased several vehicles from Toyota of DSM. Almost always been happy. One time in 2018,, they didn't have only 2 cars in stock and didn't over to check with any other dealers, so I left th More

by JULESPETE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 27, 2024

Toyota of DSM went above and beyond to take of us. Nick Cash and Chad Millhollin and Jamie with service where great! More

by DUANE.TINKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Good service thanks everything was Don right and will be back next time. Kevin O’Keefe More

by Nonekevinokeefe1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Ian is a great at diagnosing a problem and gets it fixed in a timely manner. He is pleasant and professional. And since we don't know anything about cars, he's the guy we rely on to keep our vehicles up a More

by DEANLUCHTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Starting with the person on the phone who set up the appointment, the person who checked us in, the virtual walk around, and the person who checked us out, all very professional. More

by JREIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Always friendly, thorough and speedy service! Love Toyota of Des Moines. I will be a lifetime customer. More

by STEPHANIESTROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Seigel , Robert Schulz, Colton Powers
August 26, 2024

Almost never an issue and when once it came up out of The two dozen or so times we’ve been there with various vehicles in our fleet, they handled it with professionalism and class, definitely recommend More

by Sam Shark RCX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service Excellent in service and especially in communication, a highly valued asset
August 26, 2024

Love Toyota. Hate how many emails yall sent me to fill out this stupid xxx survey. Toyota of DSM has provided excellent service with my new car purchase More

by awalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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