2,938 Reviews of Toyota of Des Moines - Service Center
Great service! Love pickup and return service! Love the videos! And the calls to check in beforehand. Love pickup and return service! Love the videos! And the calls to check in beforehand. More
As always my trip to DesMoines Toyota for my service was great. I got in and out in a very short time. They informed me how and what was going on while they was serving my 4 runner . Good times great. I got in and out in a very short time. They informed me how and what was going on while they was serving my 4 runner . Good times More
My service advisor, was condescending and rude to me. I had my car towed in for service because one of the brand new tires had gone flat. The tow truck operator pumped up the tire and explained the situa I had my car towed in for service because one of the brand new tires had gone flat. The tow truck operator pumped up the tire and explained the situation to the service advisor. Minutes after my appointment was done, I called back and asked if service had checked my tire because something was still wrong. The advisor yelled, "MAAM! Your tire is FINE!" I told him the tire light was still on, and he said he would fix that for $350. I drove the car to Fort Dodge, where the tire went completely flat. Luckily, I had family follow me back to Des Moines where Tires Plus switched out the new tire for a new replacement. The tire pressure light is no longer on. I used to really depend on Toyota for service. My previous Toyota service advisors were all kind and never tried to skip over any service request. I feel this advisor believed he could push me around because I am a woman. He would have me pay for additional service if I wanted to argue with him. A phone operator told told me my advisor was Terry, but that may have been the service tech, since the advisor I dealt with looked like Justin. Please check this out and register my complaint. More
Emily is one of the best service reps I’ve had at Des Moines Toyota Moines Toyota More
The service was really a nice ,she was a nice person ,well just to know need to explain what is done no just all is good and have a nice day ,well just to know need to explain what is done no just all is good and have a nice day More
Loved the video and how the tech went through the work. Just made me giggle. Just made me giggle. More
The employees are always so helpful and nice and seem to go out of their way to make sure they do a good job for you go out of their way to make sure they do a good job for you More
Great service visit! Actually tried to buy a truck from them and stood in the bed of 1 and waved the windows after no sales person came out I left. Service department aft Actually tried to buy a truck from them and stood in the bed of 1 and waved the windows after no sales person came out I left. Service department after my first visit gave a strong impression they were there to work! More
They are very good and help you to have the car you want. I like I like More