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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,938 Reviews

2,938 Reviews of Toyota of Des Moines - Service Center

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December 11, 2024

Great service! Love pickup and return service! Love the videos! And the calls to check in beforehand. More

by bkunst52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

As always my trip to DesMoines Toyota for my service was great. I got in and out in a very short time. They informed me how and what was going on while they was serving my 4 runner . Good times More

by janellecharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not for sure how server was sorry
December 10, 2024

My service advisor, was condescending and rude to me. I had my car towed in for service because one of the brand new tires had gone flat. The tow truck operator pumped up the tire and explained the situa More

by ROYALCASTLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Grim took my complaint.
December 10, 2024

I was well taken care of! Received a phone call with the diagnosis and completed in a timely manner. Thank you! More

by rossrikercheryl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Emily is one of the best service reps I’ve had at Des Moines Toyota More

by david.cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

The service was really a nice ,she was a nice person ,well just to know need to explain what is done no just all is good and have a nice day More

by Izet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Loved the video and how the tech went through the work. Just made me giggle. More

by bluecobalt72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

The employees are always so helpful and nice and seem to go out of their way to make sure they do a good job for you More

by bobbijo.moritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Great service visit! Actually tried to buy a truck from them and stood in the bed of 1 and waved the windows after no sales person came out I left. Service department aft More

by taldrich84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

They are very good and help you to have the car you want. I like More

by LLOPEZ9293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Saenz-Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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