Toyota of Des Moines - Service Center

The service department is very professional and efficient. We had a recall fixed and a new key added. I know the battery had to be disconnected to do the work which cancels all the settings. I get efficient. We had a recall fixed and a new key added. I know the battery had to be disconnected to do the work which cancels all the settings. I get in the car and have no previous settings left. The gentlemen’s helped set up things when we left with it. It would be nice to have the assistance again because once they are set the customer doesn’t normally change them. More

She rrally didnt do anything. It wasnt her who attended me. She was just sitting there. Also seems like she is not knowledegable It wasnt her who attended me. She was just sitting there. Also seems like she is not knowledegable More

Great service. I love my new snow tires. I put them on just at the right time! I love my new snow tires. I put them on just at the right time! More

Emily did a wonderful job of making me feel like a valued customer. She professionally explained what was needed in helpful, honest way. The work was done quickly and the video gave me a good picture of my c customer. She professionally explained what was needed in helpful, honest way. The work was done quickly and the video gave me a good picture of my car’s health. More

They are very polite and professional. They done the work in very good time and sent me video for each work they do They done the work in very good time and sent me video for each work they do More

So far good. First experience friendly helpful. I’m a person of few words. Will see what next visit prings First experience friendly helpful. I’m a person of few words. Will see what next visit prings More

After working with Terry I informed my spouse they would need to complete ANY future car needs as it was a VERY challenging in person correspondence. Very disappointing. need to complete ANY future car needs as it was a VERY challenging in person correspondence. Very disappointing. More

I had a flat tire and ended up buying new tires. They got it done without an appointment. Staff were polite. However after tires were changed they did not put spare back underneath the vehicle, they They got it done without an appointment. Staff were polite. However after tires were changed they did not put spare back underneath the vehicle, they just loaded it in the back of my van. More

Great service! Love pickup and return service! Love the videos! And the calls to check in beforehand. Love pickup and return service! Love the videos! And the calls to check in beforehand. More

As always my trip to DesMoines Toyota for my service was great. I got in and out in a very short time. They informed me how and what was going on while they was serving my 4 runner . Good times great. I got in and out in a very short time. They informed me how and what was going on while they was serving my 4 runner . Good times More