Toyota of Des Moines - Service Center

Only complaint was the shuttle service. Scanned qr code, however there wasn’t very good instructions on where to go for the driver etc. original pick up was 740 and then was moved to 830. H Scanned qr code, however there wasn’t very good instructions on where to go for the driver etc. original pick up was 740 and then was moved to 830. Had to find my own ride. More

The people at service have been helpful. I had some problems earlier when we had bought the car. But after that we have had no difficulties with them. Always depends on the people you deal I had some problems earlier when we had bought the car. But after that we have had no difficulties with them. Always depends on the people you deal with. More

Very professional. Loved the texts and video of my inspection. In and out fairly quickly Loved the texts and video of my inspection. In and out fairly quickly More

They were very professional, kept me informed and did a great job. From the moment that I dropped my truck off to when I picked it up, they greeted me with a smile and a caring attitude. Additionally, Ian great job. From the moment that I dropped my truck off to when I picked it up, they greeted me with a smile and a caring attitude. Additionally, Ian performed a beautiful job of assuring me that my truck would be handled with respect and carefully inspected, ensuring Toyota integrity and reliability, a driving characteristic what I have become accustomed to. Thank you to everyone who participated in fixing my truck! More

Thanks for the quick service! See you in about 6 months. I appreciate the video of the service! See you in about 6 months. I appreciate the video of the service! More

Quick service. Honest evaluation of the problem. Great people! Highly recommended. Would recommend thus highly. Honest evaluation of the problem. Great people! Highly recommended. Would recommend thus highly. More

Service center was very confused, took 15 minutes to fund my truck. The service reps lack communication my truck. The service reps lack communication More

Receptionist and service people were rude and provided poor communication. Disappointed since I've been a customer for 35 years. poor communication. Disappointed since I've been a customer for 35 years. More

Service was very good. Technician explained the issue very well. Long time customer and will continue Technician explained the issue very well. Long time customer and will continue More

Refused to check the check engine light when brought in for routine maintenance. Told me I could make another appointment and come back another day. for routine maintenance. Told me I could make another appointment and come back another day. More