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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,386 Reviews

2,386 Reviews of Toyota of Des Moines - Service Center

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September 05, 2024

Always does a great job of taking care of my car! I will return for all my service. More

by llengeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

I like this dealership, but when I get my oil changed they won't check my radiator unless some other tech does it, for more, more money More

by italianstallion330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Had my truck in for service mentioned there was a couple lights on my dash an asked if they could look them up when I had service done. An what I am told is there’s no lights on. Get in the truck after I ge More

by andrewmorgan922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

They did a really good job. Kept me informed and got all the things done in a timely manner. They were also friendly and happy to explain anything. More

by ADRYFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Jose was great. Direct eye contact. Nice Smile. Friendly and profession: top to bottom. You couldn't do better1 More

by MSCHOTT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Great customer service and clean dealerdhipf. Friendly staff. Location is convenient Live the video while work is completed More

by D.APPELDORN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

I am self employed and have trouble getting away for appt. I appreciate that Toyota picks up my vehicle, performs the work I need and returns it to my home. Thank you. More

by etmbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Can always count on the work being done well. Ian was very helpful with explaining everything to me. More

by jeanneopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

We were on vacation and our car broke down. ..they got it checked out speedily. More

by Sybil Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Saenz-Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Polite professional and knowledgeable. Very well organized and efficient. Would definitely recommend to friends. Thank you! More

by SIRIANNI.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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