Toyota of Des Moines - Service Center

A large dealership which means that it has a challenge to not come off as impersonal. My service, a simple tire rotation, was done professionally. I had to hear about all the expensive things that were wrong not come off as impersonal. My service, a simple tire rotation, was done professionally. I had to hear about all the expensive things that were wrong with my car. Ironically, the wiper blades which were so bad last time passed inspection this time. More

Always a great experience with Toyota of Des Moines! Great people who really care about you and your Toyota. Great people who really care about you and your Toyota. More

Great service great service a a a +++ Good service and good customer service A A good customer service A A More

Great experience! I am always taken care of and they answer any and all questions. I am always taken care of and they answer any and all questions. More

Friendly and efficient for routine service. They updated me on progress and exceeded my expectations for customer service. They updated me on progress and exceeded my expectations for customer service. More

I have had my car serviced at this dealership for 8 years. I have never had a complaint about their work. years. I have never had a complaint about their work. More

I took my car in for routine service. The technicians were ready when I arrived. When the work was completed, I needed to get my EV charged. I had a problem with the charger across the st The technicians were ready when I arrived. When the work was completed, I needed to get my EV charged. I had a problem with the charger across the street and the guys from the send out department help me get the charger working. They really went out of their way and were very gracious and working to get the charger going. In all . They really went out of their way and we’re very gracious and working to get the charger going. In all, I was very pleased with my experience. More

Great customer service . I was well informed and it was explained to me all that was done.. I was well informed and it was explained to me all that was done.. More

First time customer and new to Des Moines and came in because I needed to have my car "winterized." I was told I didn't need an adjustment in oil but that my windshield wiper fluid could be changed out t because I needed to have my car "winterized." I was told I didn't need an adjustment in oil but that my windshield wiper fluid could be changed out to ensure it didn't freeze. Well, guess what. After this last snow, I was unable to clean my windows. And why? No windshield wiper fluid came out. NONE. Wipers going but dry windshield. So what does that lead me to believe. My windshield wiper fluid froze. So disappointed in such a simple thing not being done. More

Service was great, our sales advisor was very patient and kind we appreciZe it thank you kind we appreciZe it thank you More