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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,384 Reviews

2,383 Reviews of Toyota of Des Moines - Service Center

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September 08, 2024

I took my Camry in for routine oil change. Jose was very nice and professional. More

by dkbensonarnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Consistently dismissive of issues I'm having and then I take it to Toyota of Ames and they take care of me. More

by scrgkelly
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Jamie was great to work with. Kept me informed for the several days they had my car. More

by SARAH.TENLEY
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

We have counted on Ian for services since 2003 when we bought our first Prius, and he has always been great. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Very clean and the employees are very nice and professional. It is a convenient location as well. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Justin was very knowledgeable and friendly. He kept me informed of the process. Thank you for your work and help. More

by ralverio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Like the dealer and the service director. Didn’t have a great experience with the service tech More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

The dealership Handles everything in a prompt efficient manner, my repair was under warranty and only took about 20 minutes. I have good experiences at Toyota Of Des of Des Moines More

by CHUCANN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Good people,Nice service, very enjoyed my brand new car too ,Everything is good ,Thanks More

by HAPPYTIME740623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Cost $110 and didn’t fix the problem. They couldn’t come up with a better solution and referred us to a closed business to fix it. More

by Pilot1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris G
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