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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,856 Reviews

2,856 Reviews of Toyota of Des Moines - Service Center

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December 07, 2024

They were very professional and courteous and greet you with a smile when entering the service bay. When explaining the problem or situation, you can tell that they were as interested in getting to solutio More

by clenchhit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Great service provided by everyone I had interaction with. Glad to do business with you. More

by wesselsgj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I checked to see if employee could check to see if they could fix my GPS. An employee did check it. He fixed it completely. I actually needed to use today. So very thankful for Employee getting it fixed. More

by Joann Rehr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know name of Employee.
December 07, 2024

Justin was very good and the service was done in 45 minutes. And I finally got my 2 nd key fob after a 6 month wait. So I’m very happy. More

by michelle280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Quick, comprehensive, and affordable service for my car. The video was helpful explained thing very well. More

by lemnsand
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel?
December 06, 2024

Inconsistent info from different tech in the shop, parts department unable to assist purchasing add on equipment More

by PAULMGUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

A large dealership which means that it has a challenge to not come off as impersonal. My service, a simple tire rotation, was done professionally. I had to hear about all the expensive things that were wrong More

by jlc7007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
December 06, 2024

Always a great experience with Toyota of Des Moines! Great people who really care about you and your Toyota. More

by BigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Great service great service a a a +++ Good service and good customer service A A More

by BJEDISON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Great experience! I am always taken care of and they answer any and all questions. More

by ybllynch@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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