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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,852 Reviews

2,852 Reviews of Toyota of Des Moines - Service Center

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December 14, 2024

Great experience -car was serviced on time and communication was excellent. Very pleased with the service. More

by MSCORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

My SUV was serviced very promptly. Really appreciated the inspection video sent to my cell. More

by Hkaylowe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

15 word minimum, 15 word minimum, 15 word minimum, 15 word minimum, 15 word minimum, More

by cwboyer07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I was very pleased with the exceptional service and professionalism of the 2 people who worked on my car and that it was so clean after the service. The estimate was right on target. Thank you so much. More

by phyl_hansman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

We have dealt with TOYOTA OF DES MOINES for over 15 years ( 6 or 7 vehicles) and the sales, finance and service people have always been excellent. More

by lcoppock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I have purchased from several different dealerships in Des Moines. Toyota is my dealer choice. More

by domonickcimino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Harris
December 13, 2024

The service department is very professional and efficient. We had a recall fixed and a new key added. I know the battery had to be disconnected to do the work which cancels all the settings. I get More

by Janet Townley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

She rrally didnt do anything. It wasnt her who attended me. She was just sitting there. Also seems like she is not knowledegable More

by spademorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Great service. I love my new snow tires. I put them on just at the right time! More

by BigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Emily did a wonderful job of making me feel like a valued customer. She professionally explained what was needed in helpful, honest way. The work was done quickly and the video gave me a good picture of my c More

by judith.cooper17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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