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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,668 Reviews

3,668 Reviews of Toyota of Des Moines - Service Center

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July 19, 2025

I went in for a $90 oil change and asked if I could have my tires rotated and ended up paying $300 when I was asked if I wanted to change some air filters I was never given a price before hand under the ass More

by safe-snorkel-7y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Arrived 10 minutes early to my appointment and they were able to get me in right away. I liked how they provided the video to show me what was getting done on my car! More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

It was great and I’m enjoying my car it drives so good and appreciate it everything and I will also let people know to come to you guys shop but that was great again thanks More

by Felecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Great service! Love the video recap and pickup/delivery service. I don't know what else to say! More

by Jimandlizlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Your service was excellent and very professional and very satisfied, I highly recommend take the service with Toyota! More

by merarimedina930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

This dealership is top-notch! Every person is friendly and helpful! It’s a pleasure doing business with them!! Thank you for being the best! More

by DENJAYNE1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Okay My information on my dash is messed up. I don't have my compass or speed limit display anymore More

by d2jflynn
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
July 18, 2025

As this the only dealership in the Des moines metro area we have alternatives. The staff is ok but i don't feel as if our business is appreciated at all. They seem to be fixated on corporate greed. My next More

by sofiabella2044@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
July 18, 2025

Very response and great to work with. Didn’t try to upsell me on everything which was appreciated. More

by ROMIZER74
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Did what I asked and completed in the time frame quoted to me. Thank you! More

by bcn1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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