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Toyota of Des Moines

Grimes, IA

4.7
6,192 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,192 reviews

January 10, 2025

It isn’t like when I had a Lexus. They always had a loaner car for me. More

by JTEMPLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Inferior, grossly subpar inspection as part of oil change service! Recommended replacing two rear tires at over,$600-!! When I asked about if suspension was inspected, adviser said service person wasn’t qua More

by shereereed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I’ve always been happy with the service received at Toyota of Des Moines. I really like the thorough video of the inspection of my car so I know exactly what was checked. More

by we5kingerys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
January 10, 2025

I was dreading buying a car and dealing with sales folks, but Todd Fiechter made it weirdly fun! He was excellent with communication, and I can't tell you how much I appreciate that. I didn't deal direct More

by sms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Ian has always been a great person to work with over the past 20+ years. More

by CHEFCELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

When I called in and made my appointment, they had zero courtesy, not friendly with a monotone voice. I felt I should call and report their customer service to be manager, but neglected to do that. At the More

by janineheuton1216@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
January 10, 2025

I’ve owned a Toyota for about 20 years now. If you continue creating a good product & providing good service I will continue. More

by JMARIEN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa - Car pick up scheduling lady ⭐️⭐️⭐️⭐️⭐️
January 09, 2025

The service technician said we had a brake problem and we didn't. He couldn't recommend to me what the needed solution should be. I ended up going somewhere else to find out I was given inaccurate informatio More

by KIMBROWTK
Recommend Dealer
No
Employees Worked With
Don't know his name
January 09, 2025

I've been impressed by the friendliness and helpfulness of everyone I've encountered there. More

by PNISSLYCSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Great place, great service, clean and everyone is professional and friendly! Will continue ur to go there for service needs!! More

by JMBASCOM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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