Toyota of Des Moines

The people at Toyota of Des Moines did a great job helping me purchase my first new vehicle! helping me purchase my first new vehicle! More

Prompt, smart service rep that kept me updated, he should get promoted, clean waiting room should get promoted, clean waiting room More

I’m always satisfied with the customer service focus. I never feel like you are pushing unnecessary service for sales. Because of this I’ll buy cars from Toyota of DSM instead of Honda. I never feel like you are pushing unnecessary service for sales. Because of this I’ll buy cars from Toyota of DSM instead of Honda. More

Nick Cash was very helpful in choosing my 2025 Camry! He asked me what I was looking for in a car and he answered my questions. I had a Prius for 17 years and I love it. It needed very little maintenance He asked me what I was looking for in a car and he answered my questions. I had a Prius for 17 years and I love it. It needed very little maintenance. Recently I have wanted a Toyota EV and had been waiting for them to come out with an EV sedan. Nick explained Toyota's reasons. So I decided on another hybrid. Nick was trustworthy and informative so I bought a Camry. Toyota has great service. The Service Department is very dependable and do good work. Justin Madison was extremely helpful in fixing a side view mirror! More

Emily was responsive and very helpful. The overall service was efficient and very transparent. I appreciated the updates throughout the service inspection in addition to the recommendation The overall service was efficient and very transparent. I appreciated the updates throughout the service inspection in addition to the recommendations Emily made as a result. More

I impressed with your service department. They are kind and courteous to their customers. Most important they listen to what you are saying about what you are needing from them. I very much a They are kind and courteous to their customers. Most important they listen to what you are saying about what you are needing from them. I very much appreciate that. I travel 2 hours to get service from you because of all that I just said. You can’t believe how many service departments don’t hear what you are telling them . So thank you for that! More

Prompt and the communication was great, I appreciate the texting feature to update car status texting feature to update car status More

Responsive and efficient Got work done in a timely manner Kept me updated throughout the process while waiting manner Kept me updated throughout the process while waiting More

I was shocked you charge $67 to replace the cabin air filter. Shame on me for letting you do that when I have replaced it previously myself. Prices should be more available when booking an appointment. filter. Shame on me for letting you do that when I have replaced it previously myself. Prices should be more available when booking an appointment. Also, no senior/AARP discount? More

Like their value added approach with the free Car wash passes when you have an appointment. Alway are willing to answer a question when you Stop in passes when you have an appointment. Alway are willing to answer a question when you Stop in More