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Toyota of Des Moines

Grimes, IA

4.7
8,066 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,066 reviews

November 06, 2020

Steve was great to work with. Very knowledgeable and no pressure during the sales process. Informative about any questions I had and willing to help in any way. More

by Chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Toyota of Des Moines responded

Chandler, thanks for the great review! We're glad to hear Steve and the team could provide you with an easy and enjoyable buying experience. Please don't hesitate to reach out if you have any questions about your new Toyota, and drive safely!

November 05, 2020

Steve Henigan has always been cooperative and understanding of my needs in purchasing a new car. Color, options, and accessories. He is patient and willing to talk/discuss pros and cons. Excell More

by Seadragon555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Toyota of Des Moines responded

Thanks for reviewing us and rating us 5 stars! We are delighted to hear that Steve helped in giving you such a great car buying experience with us! Thank you for visiting us, and we look forward to working with you again in the future!

November 05, 2020

I used express service for oil change & tire rotation. It was done quickly and I appreciated text of service & findings thus eliminating personal contact time. More

by Bobbi410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Toyota of Des Moines responded

We’re happy to hear that our service team took great care of you! Thank you for this great review and let us know when you’re ready for your next service!

November 02, 2020

Derek was phenomenal to work with. Very knowledgeable about the vehicle features and options. He listened very closely to things that were important to me and worked extremely hard to find exactly the c More

by lutoft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Toyota of Des Moines responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed working with Derek during your recent car buying experience. He will appreciate the recommendation and positive comments! Please let us know if there is anything else we can with your car or service needs and we look forward to the opportunity to see you again soon!

November 01, 2020

Its a really good dealership and the service is good.But what I don’t understand is a big known dealership as yourself why don’t you have your own collision center? I like the 20 year 200,000 mile warranty More

by Stonecold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Toyota of Des Moines responded

Thank you for taking the time to leave us feedback! We appreciate it, and we're glad to hear you had a great service experience working with our team!

November 01, 2020

Great experience. Debby was fantastic to deal with. Appreciated the time she took to locate the color of the vehicle I wanted and with all the bells and whistles I wanted too! More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man who explained my new vehicle too! Not sure of his name.
Nov 02, 2020 -

Toyota of Des Moines responded

Thanks for your feedback, Dee! We're so glad you enjoyed working with Debby and our team to get the car you wanted. Enjoy it this Fall!

October 31, 2020

Steve Henigan was great to work with. Being a first time car buyer he made an intimidating process easy and answered all my questions. Everything was done from start to finish in a few hours. Awesome servic More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Toyota of Des Moines responded

Sarah, thank you for taking the time to leave us feedback! We're so glad to hear you enjoyed working with Steve and our team during your first experience buying a car! If there's anything else we can do to help, please reach out!

October 30, 2020

Rebecca is a fantastic sales advisor that I truly trust with my vehicle. I know that I'm not going to be needlessly upsold on things. My Prius is going to drive forever at this rate! More

by SydneyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Nov 02, 2020 -

Toyota of Des Moines responded

Thank you for the feedback, Sydney! We're glad to hear you trust working with Rebecca and our team. If there's anything else you have questions about, please feel free to reach out!

October 29, 2020

Provided loaner to take care of recall, 20k service and transmission update. Communication was great! Service was quick and Cass was friendly. Keep up the good work! More

by Gillens04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Oct 30, 2020 -

Toyota of Des Moines responded

Thank you for the wonderful review! We are so happy to hear that you had a great experience with our dealership. We will let Cass know to keep up the good work. Thanks again and please let us know if there is anything else we can help you with.

October 28, 2020

Very professional place we enjoy going to. We travel over 2 hours to get there and our family has purchased over 15 Toyota vehicles in our life times so our loyalty is not in question. My only gripe an More

by bjlenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, Rebecca Hildreth
Oct 29, 2020 -

Toyota of Des Moines responded

Thank you for the 4+ star rating and loyalty to Toyota of Des Moines over the years. We appreciate your feedback and are glad to hear that you enjoyed the video of your services. We look forward to working with you in the future.

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