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Toyota of Des Moines
Grimes, IA
5,911 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,911 reviews
September 26, 2024
The people at Toyota of Des Moines did a great job helping me purchase my first new vehicle! helping me purchase my first new vehicle! More
by NKELLY2014
Verified CustomerSeptember 26, 2024
I’m always satisfied with the customer service focus. I never feel like you are pushing unnecessary service for sales. Because of this I’ll buy cars from Toyota of DSM instead of Honda. I never feel like you are pushing unnecessary service for sales. Because of this I’ll buy cars from Toyota of DSM instead of Honda. More
by a_norby
Employees Worked With
September 26, 2024
Nick Cash was very helpful in choosing my 2025 Camry! He asked me what I was looking for in a car and he answered my questions. I had a Prius for 17 years and I love it. It needed very little maintenance He asked me what I was looking for in a car and he answered my questions. I had a Prius for 17 years and I love it. It needed very little maintenance. Recently I have wanted a Toyota EV and had been waiting for them to come out with an EV sedan. Nick explained Toyota's reasons. So I decided on another hybrid. Nick was trustworthy and informative so I bought a Camry. Toyota has great service. The Service Department is very dependable and do good work. Justin Madison was extremely helpful in fixing a side view mirror! More
by kaykopatich
Employees Worked With
September 26, 2024
Emily was responsive and very helpful. The overall service was efficient and very transparent. I appreciated the updates throughout the service inspection in addition to the recommendation The overall service was efficient and very transparent. I appreciated the updates throughout the service inspection in addition to the recommendations Emily made as a result. More
by Rav4
Employees Worked With
September 26, 2024
I impressed with your service department. They are kind and courteous to their customers. Most important they listen to what you are saying about what you are needing from them. I very much a They are kind and courteous to their customers. Most important they listen to what you are saying about what you are needing from them. I very much appreciate that. I travel 2 hours to get service from you because of all that I just said. You can’t believe how many service departments don’t hear what you are telling them . So thank you for that! More
by shwatters0
September 26, 2024
Responsive and efficient Got work done in a timely manner Kept me updated throughout the process while waiting manner Kept me updated throughout the process while waiting More
by SADVANI0
Employees Worked With
September 25, 2024
I was shocked you charge $67 to replace the cabin air filter. Shame on me for letting you do that when I have replaced it previously myself. Prices should be more available when booking an appointment. filter. Shame on me for letting you do that when I have replaced it previously myself. Prices should be more available when booking an appointment. Also, no senior/AARP discount? More
by PAT CONKEL
Employees Worked With
