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Toyota of Des Moines

Grimes, IA

4.7
6,724 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,724 reviews

September 30, 2021

Excellent work by the dealer to help us get a new car after our accident. More

by pforemanprius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheidler
Oct 01, 2021 -

Toyota of Des Moines responded

Thank you for leaving your kind words about our dealership! We're glad to hear that our team did well taking care of you to get you into a new vehicle. Please let us know if there is anything else that we can do for you moving forward! -Your Toyota of Des Moines team

September 29, 2021

Working with Toyota of Des Moines is easy and quick. The sales and finance team are fantastic. Getting the suv here during this time was much quicker than anticipated. This is our 4th vehicle with this de More

by Mark C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley, Spencer Stover, Marcy Davis, Miles Black
Sep 30, 2021 -

Toyota of Des Moines responded

Thank you for your continued loyalty with us at Toyota of Des Moines, Mark! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. It has been a pleasure to do business with you, and we look forward to taking care of you in the future. We wish you many miles of happy and safe driving in your new SUV!

September 27, 2021

I have been a customer of Toyota of DM for 24 years and have never been disappointed. This visit was no different. All of the employees I worked with were polite, respectful and knowledgeable. I give th More

by 22camryse
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Borman
Sep 28, 2021 -

Toyota of Des Moines responded

We're very happy to hear that you had another great experience with us here at Toyota of Des Moines! Our sales team prides itself on being knowledgeable and giving our customers the absolute best sales experience every time. Thanks once again, and please let us know if there is anything else our team can do to take care of you!

September 24, 2021

Great customer-focused service both before and after the sale. We have purchased 2 cars in the last 6 years and been very happy with the sales service. It is a 30-minute drive for us to take our car in for More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass Cupp
Sep 28, 2021 -

Toyota of Des Moines responded

Thank you Kathy for taking the time to tell us about your 5-star service experience with us at Toyota of Des Moines! We always strive to ensure each of our customers is completely taken care of to their full satisfaction every time they come to see us. We're glad our online scheduling feature has proven useful to you. Thank you again, and we look forward to seeing you for your next service appointment!

September 22, 2021

The video from tech is wonderful. Very helpful and useful. Great tool for consumer. Thanks. More

by tdressen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to leave your review! It's fantastic to hear that the video was a helpful resource to you. We appreciate your feedback and your business with us, and look forward to your return. Take care! -Your Toyota of Des Moines team.

September 21, 2021

Customer service is excellent! Communication via text, as well as the ability to pay before coming back to pick up the car, makes the visit very efficient. More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Toyota of Des Moines responded

Thank you so much, Connie, for this amazing feedback and rating. We are so glad to hear our staff provided excellent customer service and made communication easily accessible. Thank you for choosing Toyota of Des Moines, and we hope to see you again in the future.

September 21, 2021

From scheduling the appointment, to arriving, waiting for work to be completed and the finished appointment - top level treatment by your staff. Long time customer and this is an example of part of my WHY! More

by Carolyn
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Toyota of Des Moines responded

Thank you so much, Carolyn, for choosing and continuing to choose Toyota of Des Moines. We truly appreciate your business, feedback, and insight. We will continue to strive to provide this quality of service for you. Thank you again, and we look forward to seeing you again.

September 18, 2021

Always reliable service and help with anything car-related. Took great care of us when we needed a new car right away. Showed us a wide range of good options and didn’t pressure us to buy anythi More

by HappyBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Toyota of Des Moines responded

Thanks for letting us know about your experience! Customer service will always be one of the Toyota of Des Moines team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

September 15, 2021

I really enjoyed my experience with Toyota DM. Everyone was very friendly and helpful. I love my new Highlander! More

by tishburgus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Davis, Bryon Baker
Sep 16, 2021 -

Toyota of Des Moines responded

We are so happy to hear that you had a great experience with us at Toyota of Des Moines! Our aim is great customer service and creating a friendly environment, so we are glad that we met that goal with you. Congratulations on your new Highlander, we wish you many miles of safe and happy driving. Please let us know if there is anything else our team can do to take care of you!

September 10, 2021

Great service every time! We have bought 3 cars here and bring them in for service and the people are super friendly. Service is easy to schedule online. More

by Ash64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Sep 13, 2021 -

Toyota of Des Moines responded

Thank you for sharing your experience with us! It is fantastic to learn that you have consistently enjoyed our service at Toyota of Des Moines. It has been a pleasure to serve you, and we are very thankful for your continued loyalty with us. Have a fantastic day!

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