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Toyota of Des Moines

Grimes, IA

4.7
6,724 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,724 reviews

December 11, 2021

I bought this car from this dealership 10 years ago and I have done business with them ever since. I really like the pickup and delivery service as I am older and don't like driving on the interstates. More

by Judi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Toyota of Des Moines responded

Thank you for letting us know how we're doing, Judi! We are proud to provide you with excellent service, including pickup and delivery of your vehicles. Thank you for choosing Toyota of Des Moines!

December 10, 2021

This is the best car buying experience I’ve had. Even though cars are few and far between, this experience has been nothing but pleasant. I absolutely love my new 4Runner and Steve and Joe took good care More

by Latejuneromance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Green
Dec 15, 2021 -

Toyota of Des Moines responded

That's wonderful to hear! We strive to provide every customer with an excellent purchase experience and we're proud to have provided that for you. Thank you for choosing us to purchase your 4Runner. Please let us know if there is anything else we can do for you!

December 08, 2021

They helped me step by step throughout the whole process and amazing customer service. Thank you! More

by Haru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Toyota of Des Moines responded

We appreciate the amazing feedback! We strive to provide 100% satisfaction to our customers, and we're glad we met your expectations. We hope to see you back at Toyota of Des Moines real soon!

December 08, 2021

Kevin was great to work with, kept me informed along the way of the order of my Rav4 TRD. I couldn't think of a way to make it any better More

by Dakdog1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Davis, Kevin Scheidler
Dec 09, 2021 -

Toyota of Des Moines responded

Thank you for the amazing review! We're happy to hear we exceeded your expectations when purchasing your new vehicle. We hope to work with you again in the future.

December 05, 2021

Ian Davis has been my service advisor for 13 years. Always does a great job. More

by Ufd403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Toyota of Des Moines responded

We appreciate the continued loyalty! Thank you for taking the time to share your feedback and we can't wait to work with you again in the future!

December 04, 2021

Justin was more than helpful. More work was needed than when I made my appointment. More

by wdmscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Toyota of Des Moines responded

Thank you for the great review! We pride ourselves on our knowledgeable and helpful team members. We hope to see you again soon!

December 04, 2021

I was glad to be able to just come in since when scheduling I had been scheduled a month out from when I went to get an appointment More

by richjod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass Cupp, Mike Lebeda, David Marchant, Rebecca Hildreth, Tom Lyons, Colton Powers
Dec 07, 2021 -

Toyota of Des Moines responded

We're happy we were able to help! Thanks for choosing Toyota of Des Moines and we hope to work with you again soon.

December 02, 2021

Video is great for me to understand services performed. Ian is always good to work with. More

by MJessicaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Toyota of Des Moines responded

Thanks for letting us know how we're doing! We appreciate the great review and hope to see you again soon!

December 02, 2021

I am always happy working with Ian Davis in the service department. We have been dealing with him for years with multiple Toyotas. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Toyota of Des Moines responded

Ian will be happy to hear that they were very helpful with your service experience. We appreciate the positive review and look forward to your next visit!

December 01, 2021

All employees I came in contact with were very customer focused. Very accommodating to my schedule. More

by Mallrefreshments
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both drivers I had were very friendly
Dec 02, 2021 -

Toyota of Des Moines responded

We appreciate the positive review! We pride ourselves on our knowledgeable and helpful team members. We hope to see you again at Toyota of Des Moines!

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