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Toyota of Des Moines
Grimes, IA
6,745 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,745 reviews
December 22, 2023
Has always been great. Staff are friendly and the work gets done on time. Too bad you are so far away. Liked it better on Merle hay road. Staff are friendly and the work gets done on time. Too bad you are so far away. Liked it better on Merle hay road. More
by C4M16MURPHY
Verified Customer
December 22, 2023
I'm extremely disappointed that I was charged for a tire rotation, when I had a nail in my tire and it was recommended that all 4 tires be replaced. I was also quoted 3x the price for what I paid elsewhere rotation, when I had a nail in my tire and it was recommended that all 4 tires be replaced. I was also quoted 3x the price for what I paid elsewhere for a full set of tires. I won't be returning for service. More
by rogersstaceym
December 22, 2023
Good Okay Everything was explained very well and done quickly I don't like your survey quickly I don't like your survey More
by stutsman1
December 22, 2023
Great Car was serviced promptly, everyone was very courteous Looking forward to having my 24 camry serviced there just like they took care of my 2017 courteous Looking forward to having my 24 camry serviced there just like they took care of my 2017 More
by d.vernia
Employees Worked With
Robert Schulz, Robert Schulz
December 22, 2023
Friendly service, although I had two recall notices and they only looked into one. I would expect them to service and give updates on all outstanding recall notices. they only looked into one. I would expect them to service and give updates on all outstanding recall notices. More
by Dan.mcalpine
Employees Worked With
Tbd
December 21, 2023
Not very responsive. Unanswered texts. I'm sure he is a nice guy. He just needs to be more customer focused. Respond to texts. Unanswered texts. I'm sure he is a nice guy. He just needs to be more customer focused. Respond to texts. More
by tgmueller1
Employees Worked With
Robert Schulz, Robert Schulz
December 21, 2023
Great service they listened to my needs and did all they said they would do said they would do More
by RYANREIDPETERSEN
December 21, 2023
Wait time to meet with whoever does paperwork was UNACCEPTABLE. It was already an emotional process to get rid of my vehicle but to be treated like that, I probably won't go back. UNACCEPTABLE. It was already an emotional process to get rid of my vehicle but to be treated like that, I probably won't go back. More
by tjburk65
December 21, 2023
Nice clean waiting area. Fast, friendly, personable service. Would recommend Toyota of Des Moines to others. Fast, friendly, personable service. Would recommend Toyota of Des Moines to others. More
by HARTZLER_CHRIS
December 21, 2023
Friendly and fast! They are always receptive, respectful, polite, professional and the work is always done in a reasonable amount of time. They are always receptive, respectful, polite, professional and the work is always done in a reasonable amount of time. More
by ardeman2
Employees Worked With
Juan
