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Toyota of Des Moines

Grimes, IA

4.7
6,738 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,738 reviews

January 10, 2024

Amazing It was very courteous and took care of as many recalls as they could without me havin appointment More

by Tejas143in24
Recommend Dealer
Yes
Employees Worked With
Shop
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

The truck has 36,000 miles on it and there are warning lights. I bought the extended warranty for some reason and my estimate was $2000 to fix a sensor. That's crazy for a $50 part. More

by J&S
Recommend Dealer
No
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Jan 11, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We do our best to offer the best pricing for our customers and we are sorry you feel we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

January 10, 2024

I love doing business with Toyota of DM and I love my Toyota Camry!! It is definitely the best car that I have ever owned and hopefully will buy another one some day!! More

by Liz Hansen
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Jan 11, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

January 10, 2024

Good communication and explanations. Fast turn around. Disappointed in how much it would cost to replace a tire pressure sensor. $350 seems exorbitant. More

by shawnhuyser
Recommend Dealer
Yes
Employees Worked With
Blake
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 10, 2024

Service repair was great, frustrated by lack of customer service staff. Need more service staff to answer phones and be present in facility More

by hemvane
Recommend Dealer
Yes
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We will look to improve before your next visit.

January 10, 2024

Got on the problem right away and got it fixed Also shuttle driver was very good More

by obrien1004
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

I like the dealership because they don't try to upsell you on service, and the salesmen are not pushy. More

by kgeren1987
Recommend Dealer
Yes
Employees Worked With
Steve Hennigan
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

Fast service Efficient only oil change but did a good job It was quickly done More

by dmlisa200
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

This experience was good, except for the fact that they told me my cabin filter needed to be changed. I know how to do it myself so ordered another one, and it really didn't need changed yet. More

by hopebytes
Recommend Dealer
Yes
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 10, 2024

Paid to have my tires rotated and got down the road car started shaking really bad. Went back and was told it would be $90 to rebalance. Part of rotating the tires is cleaning the rims out of necessary. Ne More

by LACEYKHOWE
Recommend Dealer
No
Employees Worked With
Emily Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jan 11, 2024 -

Toyota of Des Moines responded

Hi Lacy, we appreciate your feedback and we are disappointed that you were not satisfied with your recent tire rotation. We would like to chance to discuss this with you and work towards a solution. At your earliest convenience, please contact our general manager, JP Phillips.

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