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Toyota of Des Moines

Grimes, IA

4.7
7,082 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,082 reviews

July 03, 2025

Derek was great to work with, he wasn't pushy and kept us in the loop every step of the way. More

by HANSBECKER20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

They were very helpful and keep me informed of the progress of what they were doing. More

by JSHERISSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Thank you Toyota of DesMoines for getting me in so quickly !!!! 100% perfessional and nice!!!! More

by dkb353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

The dear ship is very courteous and professional. The service department was excellent. Chad Mulhollin is outstanding! More

by John Sirianni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

We've been buying cars and coming for service at Toyota of Des Moines for a good 25 years. The service has always been great--done well, professional, a lot of peace of mind! Thank you! More

by driver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Horrible service from the service advisor! He was disrespectful, smug, and degrading. Would not recommend. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Service is always done right and in a timely fashion. I find the service advisors very helpful and honest. They always take time to explain something. More

by Dance with the Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Love my RAV4 & the entire team at Toyota if Des Moines! Excellent customer experience from Sales, Financing and Service! More

by urbandalelj2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Love the customer service. Lisa is also the best. You guys rock. You are always on time and let me know everything ahead for me to make the best decision. I always recommend yo More

by ANAPERUANA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

They called the wrong number and no communication the whole time my vehicle was there. Called the service department explained I had not heard from anyone and another hour later nothing. Had to get a rid More

by Tpg66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department 0 stars
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