Toyota of Cool Springs

Toyota Cool Springs Bait and Switch Pricing Toyota of Cool Springs lists ridiculously low teaser prices for used cars on Cars.com, Auto Trader etc.they refuse to honor. For a instance, Toyota Toyota of Cool Springs lists ridiculously low teaser prices for used cars on Cars.com, Auto Trader etc.they refuse to honor. For a instance, Toyota of Cool Springs recently listed a 98 Toyota Camry at a price of 2875 a few days ago, the next day the same car was priced at $3475, today it's listed at $4175! Somehow a nineteen year old car has appreciated in value $1300 in less than a week. I could possibly understand one pricing error, but two increases seems suspicious. Consistent with other complaints here and elsewhere of deceptive pricing. More

consistenlty bad service experience on our camry Very bad experience on service.Their enthusiasm to serve you lasts only till you buy a vehicle with them.They lie on your face on various jobs done yo Very bad experience on service.Their enthusiasm to serve you lasts only till you buy a vehicle with them.They lie on your face on various jobs done your car and act weird when caught red handed. More

High Pressure Dealer - Doesn't Stand By Policy I ended up trading in a car and was just truly unhappy with the one I got. I felt completely pressured the whole time and was deceived by the price (t I ended up trading in a car and was just truly unhappy with the one I got. I felt completely pressured the whole time and was deceived by the price (the salesman charged me more than the internet price - my fault for not investigating more). I then tried to take advantage of the 3 day exchange policy and the 110% price match but they are very very hard to use when you actually try to take advantage of them. Just proceed with absolute caution, they will try to take advantage of you. More

New Camry fails to start I bought this Camry new from Toyota of Cool Springs, VIN# 4T1BK1FKXDU532836, it has failed to start 5 times, they have put two new batteries in it. Bl I bought this Camry new from Toyota of Cool Springs, VIN# 4T1BK1FKXDU532836, it has failed to start 5 times, they have put two new batteries in it. Bless my wife's heart, she never knows where she is going to be when it wont start. Cool Spring's service manager, Emanual Marrujo, said they couldn't fix it so take it to John Robert's Toyota in Manchester TN. We took it there and they cant find anything wrong either. They put a new battery in and 12 months later it failed to start again. leaving her stranded. I called Toyota and they opened a case. Case # 1607121033. Danny from Toyota headquarters called me today to see what my problem was. He said if the dealer can't find anything wrong then they cant do anything. He eventually hung up on me. I wasn't raising my voice or being disrespectful, when I asked how he would feel if he bought his wife a new car and it left her stranded, all I heard was "click". He had hung up. I am going to buy another vehicle next week. It's a Honda. Not trying Toyota again. maybe they have more problems than just air bags and are trying to keep it quiet. More

Had a great experience, really easy to get things done! Just loved the experience. Everyone was so helpful and nice to do business with! The guy that I worked with was incredible, felt very taken care of! Just loved the experience. Everyone was so helpful and nice to do business with! The guy that I worked with was incredible, felt very taken care of! More

Buying my car Thanks Dallas for the fun buying experience! I had a great time going around the lot and seeing that there was to offer with the best sales guy out t Thanks Dallas for the fun buying experience! I had a great time going around the lot and seeing that there was to offer with the best sales guy out ther More

Beyond helpful The dealership was top notch and very clean. The guy helping me (Dallas) was very knowledgable on all the vehicles and didn't pressure me at all and l The dealership was top notch and very clean. The guy helping me (Dallas) was very knowledgable on all the vehicles and didn't pressure me at all and let me take my time looking. I will return because of the outstanding services. More

Bait and switch online pricing Saw a price on line. Went there negotiated the price. Went back to finance and they made up a story that they had to charge me an extra $1,400 because Saw a price on line. Went there negotiated the price. Went back to finance and they made up a story that they had to charge me an extra $1,400 because of the lender. I called the lender and the lender said that is false. Went back to the dealership and they told me that's the only deal they offer. It was so abusive. More

Great experience!! Today you found my problem in less than 3 hrs and charged me $95. Beaman Toyota 6 hrs $135 and couldn't find the problem. Today you found my problem in less than 3 hrs and charged me $95. Beaman Toyota 6 hrs $135 and couldn't find the problem. More

No Tag or Title after Six Months Bought a used car here 6 months ago. Still do not have a title or tags. They keep giving me temporary tags at least but I'd like to have the title. I' Bought a used car here 6 months ago. Still do not have a title or tags. They keep giving me temporary tags at least but I'd like to have the title. I'm starting to believe they sold me a stolen car. I've complained to all the managers and their title department. They act like it's someone else's problem. What's worse is I'm going to have to shell out more money for an attorney. I've contacted the state of TN's Consumer Affairs and it looks like this is going to be a long drawn out process. Do yourself a favor and buy from somewhere else or insist on seeing the title before giving them any money. They are not trust worthy. More