Toyota of Cool Springs

Alan and the other guys at the dealership made a real effort to get me in this new (used) CR-V, despite less than ideal circumstances with my trade-in. I was in and out of the dealership in less than 5 effort to get me in this new (used) CR-V, despite less than ideal circumstances with my trade-in. I was in and out of the dealership in less than 5 hours. Considering everything, that’s makin’ good time. More

I was very impressed with the staff and the treatment they gave us. They are truly awesome and set the bar high for all dealerships. they gave us. They are truly awesome and set the bar high for all dealerships. More

I was there for a service today and Alan went above and beyond to take care of me by getting me in a new vehicle! Love! beyond to take care of me by getting me in a new vehicle! Love! More

Denis is fantastic. Felt understood and listened too at the start, works very hard and was impressed with how fast he put me in front of what I bought. Highly recommend Felt understood and listened too at the start, works very hard and was impressed with how fast he put me in front of what I bought. Highly recommend him. More

Highly recommend Dennis. He helped my daughter purchase her first car and she is so happy. He helped my daughter purchase her first car and she is so happy. More

I was in the market for a Ram 1500 valued at $42,450. I worked with the dealer Will. At first he seemed eager to help but then became scarce when I started working with him on a deal. Kept saying he was I worked with the dealer Will. At first he seemed eager to help but then became scarce when I started working with him on a deal. Kept saying he was doing everything in his power but that wasn’t the case. Him and the used car salesmen kept telling me that my Ram 2500 was only priced for $33,253. Will said that they ran the numbers through Kelly Blue Book and said I was putting the wrong zip code in. So I took picture which I’ll attach to this review that shows the median of what both trucks are valued. (The only offer I was given was 37k max for my truck and 42k minimum for their truck). I denied their offer and immediately started this review to hopefully keep people from losing out on their hard earned cash. I do hope everyone does their homework so you don’t get scammed by these two individuals and possibly more that are employees here. More

Very caring and paid attention to details and my concerns. Very professional while also training another salesman. My car was ready quickly and the deal completed with out hours of time in the showr concerns. Very professional while also training another salesman. My car was ready quickly and the deal completed with out hours of time in the showroom. I’m very happy! More

With the help of Denis we purchased our "forever" car with no hassles or pressure. He was able to provide us with excellent service. with no hassles or pressure. He was able to provide us with excellent service. More

I just purchased my 4 Runner from Alan "Superman" Richardson. I had always worked with Kenny Eastman and was nervous when I learned he was no longer with Toyota of Cool Springs but Alan has taken gre Richardson. I had always worked with Kenny Eastman and was nervous when I learned he was no longer with Toyota of Cool Springs but Alan has taken great care of us. He has even been kind to offer advice to family members in other states. More

Denis contributed to a seamless buying process and he was very easy to work with. I was very appreciative of the frequent updates on arrival on my vehicle and the service upon my arrival. very easy to work with. I was very appreciative of the frequent updates on arrival on my vehicle and the service upon my arrival. More