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Toyota of Cool Springs
Franklin, TN
930 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 930 reviews
December 07, 2023
Every experience I have had at Toyota of Cool Springs has been great! Everyone from Sales to Service have exceeded my expectations. I’ve purchased 2 vehicles here and am a customer for life! been great! Everyone from Sales to Service have exceeded my expectations. I’ve purchased 2 vehicles here and am a customer for life! More
by msmerv
December 04, 2023
Hunter did a great job communicating with us from the very beginning even before we came into the dealership. He listened attentively and was super helpful. very beginning even before we came into the dealership. He listened attentively and was super helpful. More
by Vanmatrecolleen
December 04, 2023
Hunter has been the best salesman I have ever personally worked with. He was extremely knowledgeable and transparent about all of the questions I had. I would recommend him to anyone looking for a car! Than worked with. He was extremely knowledgeable and transparent about all of the questions I had. I would recommend him to anyone looking for a car! Thank you again, Hunter! More
by a.bunte1421.ab
December 02, 2023
Hunter did such a tremendous job with my new car buying experience the process was very quick and smooth and my new car is perfect and has everything I wanted . experience the process was very quick and smooth and my new car is perfect and has everything I wanted . More
by Dmdouglas10
December 02, 2023
Loved working with Hunter. The purchased took over a month to complete as the car had to be manufactured first. During this time Hunter kept the line of communication open and The purchased took over a month to complete as the car had to be manufactured first. During this time Hunter kept the line of communication open and answered all my questions and comments promptly. He certainly is an asset to this dealership and I will recommend him enthusiastically. Nila Gillani More
by N. Gillani
Employees Worked With
December 02, 2023
They explained everything in detail and answered all my questions. I was very comfortable with the process and the way they handled all the paperwork and other requirements. questions. I was very comfortable with the process and the way they handled all the paperwork and other requirements. More
by Jr
Employees Worked With
December 01, 2023
Clean, comfortable, friendly staff, however very slow service. Customers should not have to wait for 3+ hours for a scheduled appt to pick up a new key and have tire sensors reset. You need to do much be service. Customers should not have to wait for 3+ hours for a scheduled appt to pick up a new key and have tire sensors reset. You need to do much better! More
by randallkaehne
Employees Worked With
December 01, 2023
Hunter did a great job and was very helpful on the purchase of my new truck purchase of my new truck More
by coachfking
December 01, 2023
The whole process was very smooth and easy. We were able to make a purchase while the Black Friday deals were going on which was very helpful. We would purchase here again! We were able to make a purchase while the Black Friday deals were going on which was very helpful. We would purchase here again! More
by Anna
Employees Worked With
November 27, 2023
Cool Springs Toyota always does a great job with all of our car needs. We are repeat customers and plan to continue. our car needs. We are repeat customers and plan to continue. More
by Waclin
