Toyota of Cool Springs

Service has always been great I've never had an issue here and John is as good as they come. I brought my Camry Hybrid in last week on a Monday and John took care of my needs, mad I've never had an issue here and John is as good as they come. I brought my Camry Hybrid in last week on a Monday and John took care of my needs, made recommendations, and personally ran my car through the wash before handing it back to me. Thank you John! More

Exceptional Service Ambassador The Service Advisor, Kenny Norton, is truly this dealership's service ambassador. He interacts well with his customers and does what he says..I will The Service Advisor, Kenny Norton, is truly this dealership's service ambassador. He interacts well with his customers and does what he says..I will not hesitate to bring my Toyotas to this dealership for service because of employees like him. More

New car for baby Once we found out we were pregnant, we knew we would need to get my husband a more family friendly car for when the baby arrives. I wanted safety and Once we found out we were pregnant, we knew we would need to get my husband a more family friendly car for when the baby arrives. I wanted safety and my husband wanted performance. After doing some research, we knew we wanted to look at the Camry XSE and were thrilled that the Toyotathon deal was happening. We went to Toyota of Cool Springs and were blown away by the experience. From the moment we walked in it was such an easy and positive experience. Kyle Long made the process of trading in my husband’s Fiat 500T to picking out our vehicle as enjoyable as possible and helped us to find the right vehicle, even though it had to be brought in from another dealer. Kyle didn’t treat us like we were just another sale but treated as human beings and even as friends. We definitely plan to recommend Kyle and Toyota of Cool Springs to all of our friends. More

Thank you Kyle! Kyle was excellent to work with. We appreciated him showing us exactly what we wanted and being both friendly and efficient. We are very excited to dr Kyle was excellent to work with. We appreciated him showing us exactly what we wanted and being both friendly and efficient. We are very excited to drive our Highlander! More

Appointment is key Schedule an appointment if you can and the process is smooth as silk (especially if you bought the car there or you are a returning service customer). Schedule an appointment if you can and the process is smooth as silk (especially if you bought the car there or you are a returning service customer). They promise and deliver what they promise. I have never had a bad experience there. More

Excellent Experience We came in for Toyotathon to take advantage of the special event and finance options. I couldn't have been happier with Kyle's approach. He was unders We came in for Toyotathon to take advantage of the special event and finance options. I couldn't have been happier with Kyle's approach. He was understanding of our needs and what we wanted. When we decided against the model on the lot (didn't like the interior color), he worked with his team to find us a model in the region we would be happier with. We picked up the car earlier this evening, and had a blast chatting with him about how to use all the features. Kyle makes the car-buying process fun, and that's exactly what it should be. More

Exceptional I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to buy cars since he took care of me just as he promised to and I promised to buy a car here and get it serviced here. Little did he know that day being such a nice guy would bring the dealership four new customers, my business and their business for years! I really like all of the service people and have always been treated well by everyone, but especially Steven and Donna Klepper and Kris the GM, Alan Richardson my salesman.. As long as I'm treated well I'll be back! More

Great service! I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well take I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well taken care of and in a timely manner! More

Many Firsts This was the second dealership I visited to find the perfect car for me and they didn’t disappoint! I was pretty nervous coming in since this was the This was the second dealership I visited to find the perfect car for me and they didn’t disappoint! I was pretty nervous coming in since this was the first vehicle I purchased without any guidance from my parents, but Jonathan and Steven were awesome and made it quick and painless! I would definitely recommend the dealership and these gentlemen to anyone wanting a great car-buying experience. More

Best prices & very professional courteous service. Great selection of year end Tacoma at year end closeout pricing. Worth the 1.5 hour drive to get model & pri & very professional courteous service. Great selection of year end Tacoma at year end closeout pricing. Worth the 1.5 hour drive to get model & price I wanted. More