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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

January 31, 2018

Toyota Camry XLE I had to work hard to get a reasonable price for my used car. Eventually got the car I wanted, plus a year free oil change and car washes More

by Sublett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2018

My awesome experience Alan was very helpful!! He got me the amenities I was looking for, I got a nice rate and my car note was lower than expected!!! I will choose him agai More

by Madonna D. Yound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2018

Great experience! Chris was very thorough, went over everything that would be done, kept me updated throughout the service and repair and had it all done ahead of sched More

by Saber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
January 30, 2018

Perfect Process Purchasing a vehicle shouldn't be a stressful feat. You shouldn't feel like you've set foot on a battlefield and are being bombarded with people's urg More

by Ghayes322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2018

Working with Alan Richardson We have always had Toyota's in our family ever since we were kids. Moving to Franklin and going to this Toyota has been incredible. We have been worki More

by stilljacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2018

Great overall process and hassle free Alan did a great job. Very professional and also personal. His approach toward customers is genuine, appreciated all he did. Look forward to the ne More

by B. Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2018

Excellent Service from Toyota of Cool Springs as Always! Rycine very helpful and nice. He addressed all of my issues and noted some maintenance issue that should be addressed based on the mileage. He also m More

by LJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rycine Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2018

Excellent service from Toyota of Cool Springd We received great service from this dealership. We are repeat customers. and have been treated very well during our 5 year history with them. Our sa More

by kady6201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuykendall
January 24, 2018

Honest and fair! Completely honest and no haggle. I haggled them more as the buyer. They did everything I asked that they could do to make the sell. Good experience. I More

by John Pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward
January 24, 2018

Alan Richardson salesman of the year! Alan Richardson made the whole buying a vehicle experience easy. We’ve bought three vehicles from this dealership and two were from Alan and all three More

by Carolyn.garrett1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denzel Petway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mitchell
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