Toyota of Cool Springs

Change oil I had a very good experience at the service center. The service representative were very accommodating and very professional and the waiting area is g I had a very good experience at the service center. The service representative were very accommodating and very professional and the waiting area is great and clean. More

Happy 4Runner customers We have enjoyed our experience at Toyota of Cool Springs. Jeff Williams, our salesman, and the whole team at Toyota of Cool Springs have been very hel We have enjoyed our experience at Toyota of Cool Springs. Jeff Williams, our salesman, and the whole team at Toyota of Cool Springs have been very helpful with the purchase of our 4Runner. More

Outstanding service department. I bought my 2016 Tundra here two years ago and bring it back for service when due. Today, it was serviced in record time and I appreciate the fast ser I bought my 2016 Tundra here two years ago and bring it back for service when due. Today, it was serviced in record time and I appreciate the fast service and keeping me updated on the progress as I waited. Reasonably priced and fast service makes this my dealer of choice. I would highly recommend them to anyone interested in a Full service Toyota store for service and sales. Great store and great employees. More

Very Good & Honest Service. I have always taken my 4Runner to this dealership for service. The service managers I have dealt with have been polite and efficient. I have received I have always taken my 4Runner to this dealership for service. The service managers I have dealt with have been polite and efficient. I have received good quality service every time I have been here. More

Purchase of 2018 Hybrid Highlander This was our 3rd purchase with this dealership. Viktor is the absolute best salesman. George, the owner is awesome. They worked with me to help me fin This was our 3rd purchase with this dealership. Viktor is the absolute best salesman. George, the owner is awesome. They worked with me to help me find the exact car I wanted. Mary in Finance is also a delight to work with. They are just good honest people, and are a great team! I highly recommend this dealership! More

My awesome experience Alan was very helpful!! He got me the amenities I was looking for, I got a nice rate and my car note was lower than expected!!! I will choose him agai Alan was very helpful!! He got me the amenities I was looking for, I got a nice rate and my car note was lower than expected!!! I will choose him again when it’s time for something else!! I’ll also be sending him anyone who asks me about a vehicle! More

Toyota Camry XLE I had to work hard to get a reasonable price for my used car. Eventually got the car I wanted, plus a year free oil change and car washes I had to work hard to get a reasonable price for my used car. Eventually got the car I wanted, plus a year free oil change and car washes More

Great experience! Chris was very thorough, went over everything that would be done, kept me updated throughout the service and repair and had it all done ahead of sched Chris was very thorough, went over everything that would be done, kept me updated throughout the service and repair and had it all done ahead of schedule. More

Perfect Process Purchasing a vehicle shouldn't be a stressful feat. You shouldn't feel like you've set foot on a battlefield and are being bombarded with people's urg Purchasing a vehicle shouldn't be a stressful feat. You shouldn't feel like you've set foot on a battlefield and are being bombarded with people's urge to make you buy. I've never been to a dealership or dealt with a dealer where I didn't feel this way until working with Alan. The process is stress free and I feel I have someone working for MY best interest and not their own. He goes above and beyond and it's appreciated. More

Working with Alan Richardson We have always had Toyota's in our family ever since we were kids. Moving to Franklin and going to this Toyota has been incredible. We have been worki We have always had Toyota's in our family ever since we were kids. Moving to Franklin and going to this Toyota has been incredible. We have been working with Alan Richardson for the past few years and he has not let us down. He works so hard at helping us in ever situation we have been in. I highly recommend working with him. More