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Toyota of Cool Springs

Franklin, TN

4.7
930 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 930 reviews

January 25, 2018

Excellent service from Toyota of Cool Springd We received great service from this dealership. We are repeat customers. and have been treated very well during our 5 year history with them. Our sa More

by kady6201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuykendall
January 24, 2018

Honest and fair! Completely honest and no haggle. I haggled them more as the buyer. They did everything I asked that they could do to make the sell. Good experience. I More

by John Pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward
January 23, 2018

Alan Richardson salesman of the year! Alan Richardson made the whole buying a vehicle experience easy. We’ve bought three vehicles from this dealership and two were from Alan and all three More

by Carolyn.garrett1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denzel Petway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mitchell
January 22, 2018

Professional with great knowledge I was impressed with the assistance I received from Tory Robertson. He understood my needs and my budget and helped me find everything I was looking More

by Faye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Robertson
January 22, 2018

Service has always been great I've never had an issue here and John is as good as they come. I brought my Camry Hybrid in last week on a Monday and John took care of my needs, mad More

by Chris W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuykendall
January 22, 2018

Jonathan Ward is AWESOME! Jonathan Ward is professional, witty, and I trusted him totally. He listened to my needs and stayed within my price range. I purchased a 2018 Toyota A More

by kdoddlovingmyavalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ward, Chris Mitchell
January 22, 2018

Very personable experience I purchased my Tacoma a couple of weeks ago. It was my first vehicle purchase on my own, and first ever New Vehicle purchase. My associate Jonathan Wa More

by csm0011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G., Jonathan Ward
January 22, 2018

Thank you Tory! Tory was a blessing to work with! He was very easy to talk to and listened to my needs. He helped my husband and I to find the perfect vehicle in our More

by blessedmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Robertson
January 22, 2018

Excellent Service I purchased my vehicle from Mr. Robertson a couple of months ago. He is very knowledgeable and polite. Made the car buying process easy and made me fe More

by James A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Robertson
January 11, 2018

Exceptional Service Ambassador The Service Advisor, Kenny Norton, is truly this dealership's service ambassador. He interacts well with his customers and does what he says..I will More

by Trueblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Norton---Service Advisor
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