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Toyota of Cool Springs

Franklin, TN

4.7
942 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 942 reviews

March 07, 2018

Service was excellent! They always make it right! Highly recommend Rycine as the best service advisor. He works hard to take care of your car and always communicates everyt More

by Mary Kay Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rycine Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2018

Excellent Service! I am very impressed with the Service Department at Toyota of Cool Springs! Every time I take the car to be serviced they exceed my expectations! Bra More

by Diane P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
March 05, 2018

Trade my 2010 awd venza for 2018 4runner Jeff was awesome to work with! I do appreciate the freedom he gave me to look around, he was very helpful also. I looked at numurous 4runners and did More

by Chuck Norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sona
March 04, 2018

Jim Gile is an excellent man. We purchase a new 2018 4Runner from Jim Gile. He was a pleasure doing business with,is meticulous but courteous and represents your dealership well. More

by tsmith1005
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mitchell
March 02, 2018

From PriusV to PriusV Jeff Williams worked really hard to find the perfect PriusV to replace my old one that met an untimely end due to a deer. It was a difficult time for More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2018

Professional, friendly and always deliver as promised! My service writer, Chris, took the time to review the results of my 35,000 mile check up with me. Looks like I'm going to need tires in the near futur More

by MKVossLoveMyRav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
February 26, 2018

Great experience, everyone was really helpful and so patient Toyota of Cool Springs was great to work with, from the research phase to finally picking out our actual car. Would highly recommend them to anyone lo More

by cheimfen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Long
February 25, 2018

Maintenance We bought a Tacoma Truck and Camery in 2012 we Love them and every time we bring them in for maintenance we receive the best customer service. I would More

by Myerse210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Barberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rycine Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I checked them all because they all have helped me at one time or another, Steve Burke , John Kuykendall , Darryl Caruthers , Donna Klepper, Jim Kreger, Wesley Letts, Chris Wilson
February 23, 2018

Excellent i will thank to Mrs. Lino Rivera, his very friendly and helpful. Great place to service. All employee was very nice. Thank you for all. More

by mehtapmetin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lino Rivera
February 22, 2018

Buying my leases car Alan was very friendly and helpful. He made me feel confident in my decisions. He was very knowledgeable about my options and was never pushy. More

by ClareLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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