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Toyota of Cool Springs

Franklin, TN

4.7
942 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 942 reviews

May 04, 2018

5 Star Service Jeff has been so helpful in my car search!! Jeff is very knowledgeable and professional, but at the same time makes you feel welcome! If you are More

by Hall79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Great customer service! Jim Giles helped us find the perfect car for our daughter who is going off to college. He was super patient and helpful in understanding her concerns. More

by sph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Great experience getting a used vehicle I needed a car to replace my ailing impala. After one online request for a quote, the dealer internet guy called me and set up with Jeff Williams a More

by kapow_bam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Jeff Williams I can't say enough about my experience with Jeff. Though I did not ultimately purchase a car, Jeff's kindness and professionalism made for a pleasant More

by CaptainMorganUSAF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Amazing customer service John was prompt in greeting me as I pulled into the dealer. He had my vehicles information and my oil change paperwork started before I even got in to More

by 16tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burke , John Kuykendall , Donna Klepper, Jim Kreger
April 24, 2018

ohn was excellent! I couldn’t be happier! John made the whole process smooth and understandable. Good communication and explained everything well. I’m pleased with our More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuykendall
April 24, 2018

Great car, great price And great experience! I LOVE my new Toyota Corrola!! Alan was so helpful and really went above and beyond with little details to make sure my car was perfect. Alan was very More

by HappyMarisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Excellent service Just went in for my 10K oil change and check up. The service was prompt, the waiting area is very comfortable, and all the personnel are always so pro More

by Tylerca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We purchased our last 2 vehicles from Jonathan Ward. We would highly recommend him to anyone!, Darryl Caruthers
April 19, 2018

Pain-free car buying experience Working with Jeff and the folks at Toyota of Cool Springs was great experience. I am not a fan of the car buying experience in general, but they made More

by Josh Bolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2018

from 600 miles away -- still amazing service If you want efficient and helpful, this dealership is the definition of both. I live in Jacksonville, Florida and the process was so easy. from the More

by happyinFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maya, George Girjel
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