Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Jeff Williams I have had a really good experience shopping for my first car. Jeff has been very helpful and friendly. He answered all questions I have had. I would I have had a really good experience shopping for my first car. Jeff has been very helpful and friendly. He answered all questions I have had. I would certainly recommend Jeff to my friends. More
Jim Gile treated me like family When it was time to buy a car, I wanted to work with Jim because of how he has taken such good care of my family in our car purchase decisions in the When it was time to buy a car, I wanted to work with Jim because of how he has taken such good care of my family in our car purchase decisions in the past. He did an excellent job helping me find my 2015 Rav 4. He was thorough and clear about the features of the car and the process for purchase. What existing issues there were with the the car were taken care of during the sales process or shortly thereafter, and I can't thank him enough for his time and care with me. When my brother is ready to buy his new car, I will send him over to Jim. I know he'll be in great hands. More
salemanship I had a pleasant car buying time with Jeff Williams. He was very patient with me, while explaning what all the 2018 camary had to offer me. He's a gr I had a pleasant car buying time with Jeff Williams. He was very patient with me, while explaning what all the 2018 camary had to offer me. He's a great car dealer. I'll recomend him to anyone looking to buy a car. He has a great personality. It was a pleasure to have met such a courtieous and knowlegeable man as Jeff Williams. More
Excellent customer service Excellent family atmosphere and great help and undevided attention to details . The process was smooth and effortless. We will be back to purchase mor Excellent family atmosphere and great help and undevided attention to details . The process was smooth and effortless. We will be back to purchase more vechikea . We will recommend to our friends and family . Thank you Toyota . More
Above and Beyond Not only were Jeff and the "paperwork" folks easy to deal with, they provided service above and beyond any I've ever received form a car dealership. Not only were Jeff and the "paperwork" folks easy to deal with, they provided service above and beyond any I've ever received form a car dealership. The emission certification expired while we were awaiting the DMV to send the new plates. Jeff came to my house, picked up the car, took it to be tested, and the dealership paid the fee, then he returned it washed to my house. This was almost three weeks AFTER I purchased the vehicle. Outstanding. Thank you. More
Dream Car Jeff did everything in his power to help me get into the car of my dreams. He was extremely helpful, and made sure that my experience was pleasant and Jeff did everything in his power to help me get into the car of my dreams. He was extremely helpful, and made sure that my experience was pleasant and streamlined. I could not have asked for better service. More
Jeff Williams We enjoyed working with Jeff on the purchase of our TWO vehicles yesterday and We’d like to recognize Jeff Williams for outstanding customer support, We enjoyed working with Jeff on the purchase of our TWO vehicles yesterday and We’d like to recognize Jeff Williams for outstanding customer support, and thank Chris Krabil (manager) for a fair deal on both cars. Nicole Hooper More
Jim is the BEST! Jim Gile was never pushy. He was knowledgeable and a truly nice person. Nothing fake about him. Highly recommended Jim. He takes notes mentally and re Jim Gile was never pushy. He was knowledgeable and a truly nice person. Nothing fake about him. Highly recommended Jim. He takes notes mentally and remembers you. Will go see him again if we need to. More
FIRST IMPRESSION I recently moved to the area from CA and yesterday was my first experience with Toyota of Cool Springs . Chris Wilson was my service advisor and took I recently moved to the area from CA and yesterday was my first experience with Toyota of Cool Springs . Chris Wilson was my service advisor and took care of me as if I'd been a long time customer and explained what he would do and then did what he said he would do! Chris exemplified the service standards that truly make a difference. Chris was accessible throughout the service period and handle my needs and service experience beyond my exceptions. I would highly recommend Chris and will certainly refer others to him. I had been a customer of a CA dealership for 20+ years so I was a bit concerned with having to start new relationships! No worries here at Toyota of Cool Springs. More
Goes Above and Beyond.. Darryl Caruthers is the service advisor that has helped me since our old service advisor at another dealership left! Thought we would try TCS and we h Darryl Caruthers is the service advisor that has helped me since our old service advisor at another dealership left! Thought we would try TCS and we have been pleasantly surprised! We highly recommend Darryl ! More