Toyota of Cool Springs

Great service Every time I have taken my car in the experience has been great. I have been greeted by friendly courteous staff members. The time to perform the requ Every time I have taken my car in the experience has been great. I have been greeted by friendly courteous staff members. The time to perform the required service has been reasonable. More

Unscheduled Service Arrived without an appointment to check a possible slow leak in my left front tire. Bobby Sheed greeted me, had the service staff check all four tires Arrived without an appointment to check a possible slow leak in my left front tire. Bobby Sheed greeted me, had the service staff check all four tires, and had me back on the road in less than an hour—at no charge! More

Service review Appointment began on time and ended exactly when Jim said it would. Waiting area ok. Appreciate the free wash. Have been pleased with service. Thanks! Appointment began on time and ended exactly when Jim said it would. Waiting area ok. Appreciate the free wash. Have been pleased with service. Thanks! More

Friendly and prompt Jim was attentive to anything I asked and presented himself in a professional manner. He was thorough in his explanation of everything done. It w Jim was attentive to anything I asked and presented himself in a professional manner. He was thorough in his explanation of everything done. It was a pleasure to have my vehicle serviced. More

Exceptional service John is an outstanding asset to Toyoya of Cool Springs- always looking out for me and my vehicle needs- I appreciate his honesty and forthrightness John is an outstanding asset to Toyoya of Cool Springs- always looking out for me and my vehicle needs- I appreciate his honesty and forthrightness I completely trust John and know that my vehicle is in great hands when I go in for any service needed! More

Jeff is the man! Jeff, is easy to work with. He was more than willing to accomadate any request(with in reason), he was fast, courteous and respectful. Jeff likes to Jeff, is easy to work with. He was more than willing to accomadate any request(with in reason), he was fast, courteous and respectful. Jeff likes to keep it lite with a few jokes along the way. He will take care of you if you go see him. More

Recent oil change Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expe Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expect while I waited. They completed my oil change and tire rotation faster than he promised and I was out of the dealership in about an hour. Great Job Rycine. Thank you. More

Satisfy buying experince Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I am pleased with my purchase. Jim Gile was very helpful. More

Exceptional service Service is always consistent with my advisor. He takes the time to know me and my family in order to better know the needs from my vehicle. Service is always consistent with my advisor. He takes the time to know me and my family in order to better know the needs from my vehicle. More

Jeff made a painful experience hassle-free I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told hi I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told him what I was looking for in a new car, and went on several test drives. He was extremely patient, an exceptional listener, and transparent and direct about what could and couldn’t be negotiated (extremely refreshing). I walked out with a new 2018 Camry SE that I love, because Jeff spent 7 hours of his day working to ensure that I got a vehicle I loved at a price that wouldn’t decimate my budget. I can’t speak highly enough of my experience with Jeff and with the rest of the dealership staff (including Mathew, one of the managers, and Ken in finance). Thank you so much! More