Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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great experience!!! These guys are awesome and gave me an all around great experience again. I'm a repeat buyer and would absolutely buy again in the future. These guys are awesome and gave me an all around great experience again. I'm a repeat buyer and would absolutely buy again in the future. More
Amazing experience!! Amazing doesn’t really explain the customer service I received. Toyota of Cool Springs and Jason Han, my salesman, went above and beyond to make my ex Amazing doesn’t really explain the customer service I received. Toyota of Cool Springs and Jason Han, my salesman, went above and beyond to make my experience the best. They worked with me and made sure I was able to get what I wanted. I will recommend Toyota of Cool Springs to everyone! More
Terrific Experience provided by Tory Robertson! I cannot say enough terrific things about our purchase experience with Toyota of Cool Springs and our salesman, Tory Robertson. We knew we wanted a T I cannot say enough terrific things about our purchase experience with Toyota of Cool Springs and our salesman, Tory Robertson. We knew we wanted a Tacoma and thought we knew exactly which model, color, options, etc. we wanted but once we started the process, we realized maybe we were not quite so certain. So, after two visits to the dealership with numerous test drives, visually seeing color options on an actual truck, determining which options to include, etc., we finally decided to have one built. And, Toyota of Cool Springs and Tory could not have been more supportive and helpful throughout the entire process--all the test drives, all the questions, and all the pricing. We could not have asked for a better dealership or salesman experience and will highly recommend them to anyone looking for a Toyota. Thank you Tory and Toyota of Cool Springs! More
Great environment Clean, comfy, kid friendly place to have to hang out at. I was thoroughly impressed by my entire experience from beginning to end. Al is great and ver Clean, comfy, kid friendly place to have to hang out at. I was thoroughly impressed by my entire experience from beginning to end. Al is great and very knowledgeable at what he does. He has gained a forever customer with me! More
Review for routine maintenance The entire experience from calling the dealership to schedule a routine maintenance service to turning over the car and interacting with service repre The entire experience from calling the dealership to schedule a routine maintenance service to turning over the car and interacting with service representative Mr. Jim Kreger was very professional. The experience was stress-free and couldn’t have been handled more expertly. Thank you for the excellence which will assure that I am a repeat customer. More
Great service Every time I have taken my car in the experience has been great. I have been greeted by friendly courteous staff members. The time to perform the requ Every time I have taken my car in the experience has been great. I have been greeted by friendly courteous staff members. The time to perform the required service has been reasonable. More
Unscheduled Service Arrived without an appointment to check a possible slow leak in my left front tire. Bobby Sheed greeted me, had the service staff check all four tires Arrived without an appointment to check a possible slow leak in my left front tire. Bobby Sheed greeted me, had the service staff check all four tires, and had me back on the road in less than an hour—at no charge! More
Service review Appointment began on time and ended exactly when Jim said it would. Waiting area ok. Appreciate the free wash. Have been pleased with service. Thanks! Appointment began on time and ended exactly when Jim said it would. Waiting area ok. Appreciate the free wash. Have been pleased with service. Thanks! More
Friendly and prompt Jim was attentive to anything I asked and presented himself in a professional manner. He was thorough in his explanation of everything done. It w Jim was attentive to anything I asked and presented himself in a professional manner. He was thorough in his explanation of everything done. It was a pleasure to have my vehicle serviced. More
Exceptional service John is an outstanding asset to Toyoya of Cool Springs- always looking out for me and my vehicle needs- I appreciate his honesty and forthrightness John is an outstanding asset to Toyoya of Cool Springs- always looking out for me and my vehicle needs- I appreciate his honesty and forthrightness I completely trust John and know that my vehicle is in great hands when I go in for any service needed! More