Toyota of Cool Springs

Great people The service department is awesome and very informative to my needs of my vehicle. I would recommend them to anyone that needs a great dealership. The service department is awesome and very informative to my needs of my vehicle. I would recommend them to anyone that needs a great dealership. More

Great experidnce Great service and a smooth hastle free experience. Jeff was very helpful and accommodating. Trey in finance was also great. He made the entire proces Great service and a smooth hastle free experience. Jeff was very helpful and accommodating. Trey in finance was also great. He made the entire process very simple. More

You Made It Easy! I was in the market to purchase a new vehicle because the Corolla I had driven for seventeen years was totaled in a collision. I was apprehensive bec I was in the market to purchase a new vehicle because the Corolla I had driven for seventeen years was totaled in a collision. I was apprehensive because I had not had a car note in over 10 years and knew the cost of many things had gone up. I approached the dealership with the mindset that I needed another Toyota because of its dependability and low cost maintenance. I had spoken with Celeste Hunter and when I came in she had the evening off. J.B. Avery III was the salesman that came to me to ask if I needed assistance with anything? I said... "Yes, I was looking for Ms. Hunter." He informed that she was off for the evening, but he would be happy to assist me in whatever I was looking for. I did not have any intention on purchasing.... I was just looking around because I would have more time on Friday. I ended up test driving a Camry and then decided on purchasing the VW CC. I came in on Friday to get paper work on Marta and I got the opportunity to meet Celeste Hunter. She said they worked as a team and J.B. Avery had told her about the sale. She as happy for me. What a dream come true for me!!! The whole experience was great from beginning to end. I was not pressured nor rushed to close the deal. Everyone in the dealership seemed to be assisting me in getting my insurance information, employment, and qualifying papers I needed to close the deal. When Mr. Avery came back to the waiting area dangling two beautiful set of keys to my new car...I said....."What!!!!!" It was amazing. Thank you for the team work and the excellent manner in which you have trained your team. The luxury and dependability of your vehicles match the dependability and reliability of your staff members. Am I going to tell people of your wonderful experience? "Oh Yes, I am" Thank you and I love my Volkswagen CC!!!!!!! Brenda Smith More

Best car buying experience I've ever had I drove 3 hrs to this dealership because they had the vehicle I wanted. Thanks to salesman JB Avery he made everything go smoothly. He made me feel co I drove 3 hrs to this dealership because they had the vehicle I wanted. Thanks to salesman JB Avery he made everything go smoothly. He made me feel comfortable to make the drive by being friendly and helpful answering all my questions prior to me coming there. Once we got there the owner came out and introduced himself and made us feel wecomed. I will make the drive again before I would buy from my local dealerships. Thanks everyone at the dealership for a great experience and especially JB for going the extra mile for us. More

Review of Jim Kreger Jim is very calm and assured. He is focused on excellent customer service and I really appreciate that. I feel very confident having him in charge of Jim is very calm and assured. He is focused on excellent customer service and I really appreciate that. I feel very confident having him in charge of my maintenance check ups. He is always willing to explain things and have the service completed in a timely way. Thanks, again! More

Exceptional as usual Alan Richardson showed up once again and provided exceptional service to help me get the 2018 Camry I wanted!! Alan’s patientlce and knowledge is alwa Alan Richardson showed up once again and provided exceptional service to help me get the 2018 Camry I wanted!! Alan’s patientlce and knowledge is always top notch! Thanks again Alan! More

Unfir for manger crish sale manager I referred two my friends to buy two RV 4 they have program give each car 200 dollars referred to buy is been 9 months never get check manger fill 109 I referred two my friends to buy two RV 4 they have program give each car 200 dollars referred to buy is been 9 months never get check manger fill 1090 fill out two times for tax still not receive check i never referred no one agin sorry I have do this More

Replacement Highlander Crashed my '17 Highlander on 9/14. Thanks to sales mgr. (Dena) & Tory (and the folks @ State Farm), I bought a new '18 Highlander and was back on t Crashed my '17 Highlander on 9/14. Thanks to sales mgr. (Dena) & Tory (and the folks @ State Farm), I bought a new '18 Highlander and was back on the road the following Saturday 9/21. Great deal, dealership, and personnel!! You'd be a FOOL buying @ any other Nashville area Toyota dealership!! More

Sales and Service I got my car in June, I have had it serviced twice since my purchase. The staff are outstanding, I would like to advise anyone looking for a new car o I got my car in June, I have had it serviced twice since my purchase. The staff are outstanding, I would like to advise anyone looking for a new car or a preowned to shop Toyota of Cool Springs More

Greg Cole is the best ever. Greg Cole is the salesperson of the century! You haven't had a car buying experience until you buy a car from Mr. Greg Cole. Greg Cole is the salesperson of the century! You haven't had a car buying experience until you buy a car from Mr. Greg Cole. More