
Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 957 reviews
from out of town, but treated like a local Serviced my Prius and corrected by under inflated tires. facilities were clean and comfortable. while I waited they made sure I was comfortable. Th Serviced my Prius and corrected by under inflated tires. facilities were clean and comfortable. while I waited they made sure I was comfortable. They kept me posted on the progress which made the time go by quicker. More
Purchase of a Tundra Jeff was great to work with on the purchase of our new Tundra. He took the time to make sure everything was right throughout the entire process. I wou Jeff was great to work with on the purchase of our new Tundra. He took the time to make sure everything was right throughout the entire process. I would recommend him to anyone who is in the market for a Toyota. More
Car buying Jeff made the whole car buying process so painless. Toyota of cool springs took great care of us, All of our questions were answered- highly recommend Jeff made the whole car buying process so painless. Toyota of cool springs took great care of us, All of our questions were answered- highly recommend. More
Review Jeff did a great job and made our experience great. We would certainly recommend Jeff and the dealership at every opportunity. I have worked with Jeff did a great job and made our experience great. We would certainly recommend Jeff and the dealership at every opportunity. I have worked with this service department for years and have always had a great experience. More
Tires & Alignment Jim Kreger took excellent care of my service. Not only that but the tires were priced right and the alignment was perfect. The truck runs better than Jim Kreger took excellent care of my service. Not only that but the tires were priced right and the alignment was perfect. The truck runs better than ever on its new rubber. More
Wonderful Car Buying Experience!! Over all wonderful experience dealing with Jeff and the Cool Springs team! Couldn't have asked for a better sales person to deal with! Would recommend Over all wonderful experience dealing with Jeff and the Cool Springs team! Couldn't have asked for a better sales person to deal with! Would recommend to anyone! More
Couldn't ask for a better experience! Jeff Williams was great to work with. He was accommodating of my schedule and requests; and quick to respond to any questions. Jeff turned the car bu Jeff Williams was great to work with. He was accommodating of my schedule and requests; and quick to respond to any questions. Jeff turned the car buying experience into a pleasant afternoon. Even when I came back wanting to upgrade the vehicle I had purchased a few days prior, he did everything he could to make it happen. I will definitely call Jeff first when it is time for our next Toyota. More
Wonderful service! Great experience at Toyota of Cool Springs! Jeff Williams in sales was courteous, professional and helpful throughout the whole process. Love my new R Great experience at Toyota of Cool Springs! Jeff Williams in sales was courteous, professional and helpful throughout the whole process. Love my new Rav 4! More
Never again Our dream car has always been a Toyota 4Runner. That dream became a reality last month...which quickly turned into a nightmare when the engine stopped Our dream car has always been a Toyota 4Runner. That dream became a reality last month...which quickly turned into a nightmare when the engine stopped working...while I was driving our boys on the interstate...going 75mph. Thank goodness we didn’t crash. We had only paid our first car payment and the engine was trashed... To make matters worse, it sat at Toyota for 5 weeks and was “repaired” without our consent. As much as we loved her, “Flora the 4Runna” was a lemon and we just wanted our money back. Toyota of Cool Springs, YOU REALLY DISAPPOINTED. You had a chance to step up and help us with a trade-in. But no, you chose the exact opposite. And for that, you have forever lost us as customers. Thank you, Murfreesboro Nissan, for your excellent service. Nissan Armada here we come! More
Second New RAV4 from Cool Springs Toyotax Jim Gile was the best! He was very informative and got me exactly what I wanted. He did his homework on reviewing my previous RAV4. I am a widow and Jim Gile was the best! He was very informative and got me exactly what I wanted. He did his homework on reviewing my previous RAV4. I am a widow and everything he did made everything move swiftly and smoothly. He has followed up with me which was very much appreciated. If I need another car he will be the one I call first. More