Toyota of Cool Springs

Tires & Alignment Jim Kreger took excellent care of my service. Not only that but the tires were priced right and the alignment was perfect. The truck runs better than Jim Kreger took excellent care of my service. Not only that but the tires were priced right and the alignment was perfect. The truck runs better than ever on its new rubber. More

Couldn't ask for a better experience! Jeff Williams was great to work with. He was accommodating of my schedule and requests; and quick to respond to any questions. Jeff turned the car bu Jeff Williams was great to work with. He was accommodating of my schedule and requests; and quick to respond to any questions. Jeff turned the car buying experience into a pleasant afternoon. Even when I came back wanting to upgrade the vehicle I had purchased a few days prior, he did everything he could to make it happen. I will definitely call Jeff first when it is time for our next Toyota. More

Wonderful service! Great experience at Toyota of Cool Springs! Jeff Williams in sales was courteous, professional and helpful throughout the whole process. Love my new R Great experience at Toyota of Cool Springs! Jeff Williams in sales was courteous, professional and helpful throughout the whole process. Love my new Rav 4! More

Never again Our dream car has always been a Toyota 4Runner. That dream became a reality last month...which quickly turned into a nightmare when the engine stopped Our dream car has always been a Toyota 4Runner. That dream became a reality last month...which quickly turned into a nightmare when the engine stopped working...while I was driving our boys on the interstate...going 75mph. Thank goodness we didn’t crash. We had only paid our first car payment and the engine was trashed... To make matters worse, it sat at Toyota for 5 weeks and was “repaired” without our consent. As much as we loved her, “Flora the 4Runna” was a lemon and we just wanted our money back. Toyota of Cool Springs, YOU REALLY DISAPPOINTED. You had a chance to step up and help us with a trade-in. But no, you chose the exact opposite. And for that, you have forever lost us as customers. Thank you, Murfreesboro Nissan, for your excellent service. Nissan Armada here we come! More

Second New RAV4 from Cool Springs Toyotax Jim Gile was the best! He was very informative and got me exactly what I wanted. He did his homework on reviewing my previous RAV4. I am a widow and Jim Gile was the best! He was very informative and got me exactly what I wanted. He did his homework on reviewing my previous RAV4. I am a widow and everything he did made everything move swiftly and smoothly. He has followed up with me which was very much appreciated. If I need another car he will be the one I call first. More

Great people The service department is awesome and very informative to my needs of my vehicle. I would recommend them to anyone that needs a great dealership. The service department is awesome and very informative to my needs of my vehicle. I would recommend them to anyone that needs a great dealership. More

You Made It Easy! I was in the market to purchase a new vehicle because the Corolla I had driven for seventeen years was totaled in a collision. I was apprehensive bec I was in the market to purchase a new vehicle because the Corolla I had driven for seventeen years was totaled in a collision. I was apprehensive because I had not had a car note in over 10 years and knew the cost of many things had gone up. I approached the dealership with the mindset that I needed another Toyota because of its dependability and low cost maintenance. I had spoken with Celeste Hunter and when I came in she had the evening off. J.B. Avery III was the salesman that came to me to ask if I needed assistance with anything? I said... "Yes, I was looking for Ms. Hunter." He informed that she was off for the evening, but he would be happy to assist me in whatever I was looking for. I did not have any intention on purchasing.... I was just looking around because I would have more time on Friday. I ended up test driving a Camry and then decided on purchasing the VW CC. I came in on Friday to get paper work on Marta and I got the opportunity to meet Celeste Hunter. She said they worked as a team and J.B. Avery had told her about the sale. She as happy for me. What a dream come true for me!!! The whole experience was great from beginning to end. I was not pressured nor rushed to close the deal. Everyone in the dealership seemed to be assisting me in getting my insurance information, employment, and qualifying papers I needed to close the deal. When Mr. Avery came back to the waiting area dangling two beautiful set of keys to my new car...I said....."What!!!!!" It was amazing. Thank you for the team work and the excellent manner in which you have trained your team. The luxury and dependability of your vehicles match the dependability and reliability of your staff members. Am I going to tell people of your wonderful experience? "Oh Yes, I am" Thank you and I love my Volkswagen CC!!!!!!! Brenda Smith More

Great experidnce Great service and a smooth hastle free experience. Jeff was very helpful and accommodating. Trey in finance was also great. He made the entire proces Great service and a smooth hastle free experience. Jeff was very helpful and accommodating. Trey in finance was also great. He made the entire process very simple. More

Best car buying experience I've ever had I drove 3 hrs to this dealership because they had the vehicle I wanted. Thanks to salesman JB Avery he made everything go smoothly. He made me feel co I drove 3 hrs to this dealership because they had the vehicle I wanted. Thanks to salesman JB Avery he made everything go smoothly. He made me feel comfortable to make the drive by being friendly and helpful answering all my questions prior to me coming there. Once we got there the owner came out and introduced himself and made us feel wecomed. I will make the drive again before I would buy from my local dealerships. Thanks everyone at the dealership for a great experience and especially JB for going the extra mile for us. More

Review of Jim Kreger Jim is very calm and assured. He is focused on excellent customer service and I really appreciate that. I feel very confident having him in charge of Jim is very calm and assured. He is focused on excellent customer service and I really appreciate that. I feel very confident having him in charge of my maintenance check ups. He is always willing to explain things and have the service completed in a timely way. Thanks, again! More