Toyota of Cool Springs

He was very helpful Alan did a great job and answered all my questions. His service was superb. He was friendly, kind, and even came in on his day off to follow up. Alan did a great job and answered all my questions. His service was superb. He was friendly, kind, and even came in on his day off to follow up. More

Excellent service and on time I have a Toyota Sienna 2017 leased vehicle and went for free service. I have received excellent service, waiting area was amazing with leather recline I have a Toyota Sienna 2017 leased vehicle and went for free service. I have received excellent service, waiting area was amazing with leather recliners. I would definitely recommend this to friends. More

Patrick is the best We just purchased our second RAV4 from Cool Springs Toyota and dealt with Patrick Howard both times. He is great to work with and is very knowledgeab We just purchased our second RAV4 from Cool Springs Toyota and dealt with Patrick Howard both times. He is great to work with and is very knowledgeable. Everyone at Cool Springs Toyota that we met was friendly and helpful. Mary Akbari was a pleasure to work with also. We will be back to this dealership again and will ask for Patrick. More

Love my new car and Toyota of Cool Springs Made it Happen! The wife here, the car in the photo is actually mine. Frederick drove 50 minutes out of the way to deliver my baby to me a day early (I wasn't prepare The wife here, the car in the photo is actually mine. Frederick drove 50 minutes out of the way to deliver my baby to me a day early (I wasn't prepared for the photo)! The entire experience with Toyota of Cool Springs was wonderful. Frederick was available to take care of us and answer our questions even on his days off. He patiently provided me with information and pricing for several different cars from several different places when I couldn't make up my mind what I wanted and kept sending him links to vehicles from all over the country. He worked with us to ensure I got exactly what I wanted in the color and interior (Redwood!) I wanted at the price we needed. When the one I wanted sold before I could put the deposit down, Frederick found one for me elsewhere and had it brought in. Customer Service was spot on! I would highly recommend going to see Frederick if you're in the market for a Toyota! More

Shockingly Rude. Go anywhere else. We went to look at and hopefully buy a new car and was met with “who are you here for?” No welcome no how can we help. Then when we asked to see a car We went to look at and hopefully buy a new car and was met with “who are you here for?” No welcome no how can we help. Then when we asked to see a car there was an eye roll and lie about not being available- we had called to make sure it was prior to long drive- then he admitted we could see it. Begrudgingly took us to see but he would not turn on and basically told us it was no different than last years model so we should just get that. I have never been so shocked or wanted to deal with anyone less! We went down the street to another dealer and were greeted with friendly people who actually wanted to help- needless to say I was excited about the new rav 4(2019) but according to Toyota “is no different than last year” and they do not want to sell them— go ANYWHERE else- there are 3 other Toyota dealers even in 25 miles radius so... 1 star only because could not give less More

Great people Bother the manager and the sales person were fabulous. I loved the hospitality and the atmosphere. Finance department sure took their time about 2.3 Bother the manager and the sales person were fabulous. I loved the hospitality and the atmosphere. Finance department sure took their time about 2.30 hours for Justin one customer and they can improve on that. Apart from that everything else was great. More

Excellent service We are receiving an excellent service! The day we bought the car, everybody from the Product Specialits to the Finance people to te Technicians took t We are receiving an excellent service! The day we bought the car, everybody from the Product Specialits to the Finance people to te Technicians took the necessary time to make sure we do not have unsolved questions. The service after the sale is as high as the one received the first day. That we really like!! More

ohio state fan converts michigan fans come see these three great men and i promise they will take care of you, you will drive away a happy customer, they will make you laugh and you will g come see these three great men and i promise they will take care of you, you will drive away a happy customer, they will make you laugh and you will gain a new family?????? More

Purchase of new car I have purchased 19 cars in my life and Pat Howard is by far the best auto sales advisor I have ever dealt with. He is, by far, the most knowledgeab I have purchased 19 cars in my life and Pat Howard is by far the best auto sales advisor I have ever dealt with. He is, by far, the most knowledgeable, competent, reliable and honest salesman among all I have ever known. You get the feeling that he is trying to do the right thing for your ~ no super-hype, just reliable communication. In the end I felt like I drove away with a better deal than I initially expected. More

Carlos was great. Easy to talk to, great transparency... nice and clean place. Really had a.great buying experience! Thanks Carlos and hopefully I can send some busines Easy to talk to, great transparency... nice and clean place. Really had a.great buying experience! Thanks Carlos and hopefully I can send some business More