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Toyota of Cool Springs

Franklin, TN

4.7
942 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 942 reviews

April 27, 2019

Experience at Cool Springs Toyota I really enjoyed my experience with Josh at Coolsprings Toyota. He was exactly what I needed to get this car. He found it called me and I bought it. More

by rhwalters13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Epley
Apr 30, 2019 -

Toyota of Cool Springs responded

Hello there, thank you for sharing your wonderful experience! If you're ever in need of more help, please let us know. We hope you have a great day.

April 25, 2019

Thanks Jim Gile This is the third car I bought or leased from Jim @ Toyota of cool Springs, and the experience was better each time. I would highly recommend this dea More

by Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Toyota of Cool Springs responded

Hello, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

April 23, 2019

Excellent Service from sales to service team. I have purchased a number of vehicles from Toyota of Cool Springs, both new and used. NO REGRETS! Honest and supportive sales staff and helpful, know More

by Amy's Awesome RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuykendall
Apr 26, 2019 -

Toyota of Cool Springs responded

Hello, we are so happy to read such a great review about Toyota of Cool Springs! We look forward to your next visit! Take care!

April 19, 2019

Used Vehicle Jim is a professional, one of the best. It really was a nice experience, knowing I could trust the person I was worth with, definitely a good feeling. More

by Golfman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Shuman
Apr 22, 2019 -

Toyota of Cool Springs responded

Hello, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2019

Efficient and fast-car buying made easy This team made is worth driving 591 miles from Florida to buy my 4runner! I passed many many dealerships on the way but this was the one that met eve More

by Floririder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Shuman, Frederick Edmonson
Apr 22, 2019 -

Toyota of Cool Springs responded

Hello, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

April 14, 2019

Best First Car Buying Experience We had the pleasure of working with Frederick. He made the car buying experience simple and stress-free. He found us exactly what we were looking for More

by cmankowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuykendall , Frederick Edmonson
Apr 18, 2019 -

Toyota of Cool Springs responded

Hi, we are pleased to hear that Frederick was able to provide great service to you. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2019

New 4 Runner Everyone was very nice and helpful. I told Frederick what I wanted and didn't want on a new vehicle, even though they didn't have one on the lot they More

by Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simmons, Greg Shuman, Frederick Edmonson
Apr 15, 2019 -

Toyota of Cool Springs responded

Lynn, thank you for your kind words and congratulations on your new vehicle. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

April 05, 2019

A pleasant experience Bought a used car last month. Jim Gile was very professional and helpful in completing the sells. I found him trustworthy -not a typical sells person. More

by Santanu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Toyota of Cool Springs responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Cool Springs. If you have any further questions, please give us a call. We're always happy to help!

April 02, 2019

Jim Giles Toyota of Cool Springs is a great dealership. I just purchased my second car from them and our salesman, Jim Gile, rates 10 stars out of 5. Jim was More

by Rita P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Toyota of Cool Springs responded

Hi Rita, thank you for taking the time to leave a review for us at Toyota of Cool Springs. We're happy we could meet your expectations. If you have any further questions, please don't hesitate to reach out. Take care.

March 29, 2019

Dealer trade in Just wanted to say thanks to Fredrick for making the trade so seamless! And thanks to the dealer for taking care of this pristine S2000! More

by tdb41418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson
Apr 01, 2019 -

Toyota of Cool Springs responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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