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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

January 10, 2021

Had the best inventory and exactly what I wanted as far as color, style, and exact accessories! Completed most of deal via text! Super easy! More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

January 09, 2021

Had a good experience buying my toyota rav4 with Alan! He was very friendly and completed my purchase in few hours and drove the new vehichle home More

by rafikul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Skaradowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi Rafikul, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2021

Our family enjoyed and appreciated everything about our visit and purchase. A wonderful car buying experience. The van is perfect for our family and a fantastic vehicle. Kenny Eastman is top notch! We lo More

by John S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

January 08, 2021

Kenny is a top notch guy. From start to finish, Kenny takes the time to explain every detail, answer questions and address concerns with a smile on his face. He truly is happy to help to get you into th More

by Scoyne81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Thanks for the recommendation, and have an amazing day!

January 08, 2021

What a complete gentleman, honest with integrity! Kenny made it happen just like he said he could. I would recommend him to family and friends and colleagues every time. Thank you for making it a wonderful More

by Sosanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jan 12, 2021 -

Toyota of Cool Springs responded

Hi Sosanna, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Thanks for the recommendation, and have an amazing day!

December 29, 2020

Jeff Williams is the absolute best. As a retired police officer, he cut through the red tape and "fancy talk" and gave you "the facts, just the facts". He worked his utmost to give the best deal and we g More

by Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli
Dec 30, 2020 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2020

This purchase was not without its challenges since I was purchasing a vehicle for my wife as a surprise for Christmas, but Kenny Eastman and everyone I met at the dealership was fantastic. This is the firs More

by wpgrayson
Recommend Dealer
Yes
Employees Worked With
Jason Skaradowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Eastman
Dec 30, 2020 -

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2020

It was fast and professional, I got a warm welcome by the team. After the service, I signed the paper and I get back on the way More

by ovarirocher6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Robertson, Tony Costadini, Sam Andrews
Dec 23, 2020 -

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2020

Cool Spring’s Team Amazing!!! Worked with in every way to make sure we were in the auto best suited for us. We had been shopping we told them. But I knew they would be the ones that would see to our needs.Th More

by Wgreen2483@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Smucker , Josh Epley, Frederick Edmonson
Dec 23, 2020 -

Toyota of Cool Springs responded

Hello, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2020

Jeff’s communication was amazing! He helped me via phone and text because I was out of the local area. They definitely work to get you the best price and will find you exactly what you’re looking for. Highl More

by Billy.hager.mil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Toyota of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

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