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Toyota of Cool Springs
Franklin, TN
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 957 reviews
February 04, 2021
Everything went as promised. Good interaction with dealer. Very happy with the entire transaction. Very pleased with my new car. Would recommend this dealer to others. dealer. Very happy with the entire transaction. Very pleased with my new car. Would recommend this dealer to others. More
by freshstart49
February 03, 2021
This is a great dealership which gave me a great price for my trade-in car according to the blue book and good price on new car for my trade-in car according to the blue book and good price on new car More
by aelsawy
February 02, 2021
Had a very good experience. John Kho was great all around. We were able to negotiate a fair deal and all of those involved were very kind. Not pushy. around. We were able to negotiate a fair deal and all of those involved were very kind. Not pushy. More
by llsuggs
Employees Worked With
John Kho
February 02, 2021
We’ve purchased five vehicles from Toyota of Cool Springs. We have had everyone of them serviced there as well. Always the best from sales to service. Springs. We have had everyone of them serviced there as well. Always the best from sales to service. More
by Pinksandd
February 02, 2021
Not very professional and got passed down to another salesman after working with on over the phone not a good salesman wouldn’t recommend Danny Sullivan to any one salesman after working with on over the phone not a good salesman wouldn’t recommend Danny Sullivan to any one More
by jammie.jewell
Employees Worked With
Danny Sullivan
February 02, 2021
This is the second vehicle I have purchased from Toyota of Cool Springs and Gage Lance. The first vehicle we done in person. The second vehicle we basically done over text and email with the same GREAT ser of Cool Springs and Gage Lance. The first vehicle we done in person. The second vehicle we basically done over text and email with the same GREAT service. Being from out of state as well as being a VSPP customer was no problem. Would VERY HIGHLY recommend Toyota of Cool Springs and Gage Lance as your sales guy. Gage will go above and beyond to earn your business. More
by Joe Shaw
February 01, 2021
service was great and everything was explained in depth that needed to be done.. i have been coming here for almost 2 years and NEVER had any issues.. that needed to be done.. i have been coming here for almost 2 years and NEVER had any issues.. More
by mbugar67
Employees Worked With
Dupane Phavongsay
January 30, 2021
Service was great.. love the car..Kenny was great and very helpful.. I would go back here again.. beast place to get a car.. everyone was great.. very helpful.. I would go back here again.. beast place to get a car.. everyone was great.. More
by Jessicashoemaker20
Employees Worked With
Kenny Eastman
January 29, 2021
If you go to buy a car at this dealer please look for this guys very straightforward, humble a business man. Definitely his customer service is exceptional! I was trying to get this car for over a year h this guys very straightforward, humble a business man. Definitely his customer service is exceptional! I was trying to get this car for over a year he always keep on touch w me and the day the I went I got the deal the I was looking for! Excellent service Kenneth More
by Chris
Employees Worked With
Kenny Eastman
January 28, 2021
We had done our research; however, the staff was super friendly, helpful, and has answered all of our questions on our new car! JW was our salesman and Fred assisted in the financial paperwork. Head the friendly, helpful, and has answered all of our questions on our new car! JW was our salesman and Fred assisted in the financial paperwork. Head their way! More
by Jennifer
Employees Worked With
Jerry West, Frederick Edmonson
