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Toyota of Cool Springs

Franklin, TN

Overview
Employees
Reviews
4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

March 31, 2021

So professional and friendly!! I'll never go anywhere else! Apollo Folks was amazing also and very professional and made it so simple for me to purchase my new BMW!! More

by Mbrigham16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apollo Folks, Kenny Eastman
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Apr 01, 2021 -

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2021

I had a great experience with Kenny @Toyatocoolsprings. Go see him for your new ride. He will take great care of you like you’re family. More

by mealsbyjustine
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
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Apr 01, 2021 -

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2021

I had such a great experience buying my Prius! Kenny is a wonderful salesman! Very kind and knowledgeable! Will definitely recommend Kenny and Toyota of Cool Springs to all my friends and family! More

by EllieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Report | Print
Mar 27, 2021 -

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 27, 2021

Kenny was great! He was super personable and helpful. My family and I felt very welcomed from the minute we got in the door. The process to get my car was so smooth and very low-stress. You guys are great! More

by Hannah E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Skaradowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Eastman
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Mar 29, 2021 -

Toyota of Cool Springs responded

Hi Hannah, thank you for your kind review; we are happy to pass along your comments to Kenny here at Toyota of Cool Springs! We're looking forward to your next visit with us!

March 27, 2021

Kenny was extremely helpful in all means. He made this so easy for us and my family is enjoying the new van. Thanks a lot! More

by Uday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Report | Print
Mar 29, 2021 -

Toyota of Cool Springs responded

Hi Uday, thank you for your kind review; we are happy to pass along your comments to Kenny here at Toyota of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2021

Cool springs made the process extremely easy, fast, straight forward. Kyle was very responsive and did a great job getting me the deal i wanted. More

by kennytylerbrown516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Cobb
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Mar 26, 2021 -

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2021

Kyle replied back to our questions very promptly. He was awesome to work with on all aspects. On the last day he was with us until 10 pm and made sure we left the dealership fully satisfied with the newly p More

by henry.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2021 -

Toyota of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 21, 2021

Kenny Eastman is the best ever!!! Couldn’t be more pleased with my service from everyone today! I have wanted a 4Runner for so long, and these wonderful people finally made it happen! More

by Emilee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson, Kenny Eastman
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Mar 23, 2021 -

Toyota of Cool Springs responded

Hi Emilee, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 18, 2021

Absolutely LOVE my new (used) Honda! I had the best experience working with Kenny Eastman! Very knowledgeable and professional throughout the entire process. Highly recommend! More

by BCarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Skaradowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Eastman
Report | Print
Mar 20, 2021 -

Toyota of Cool Springs responded

Hi Bcarden, thank you for your kind review; we are happy to pass along your comments to Kenny here at Toyota of Cool Springs! Thanks again for the recommendation, and have an amazing day!

March 18, 2021

Alan is the best!! He made sure I got everything I didn't even know I wanted on my new RAV4! And the process was so quick! He made the whole experience so simple and easy! Thanks again! 😊 More

by Kayla.Fontaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2021 -

Toyota of Cool Springs responded

Kayla, here at Toyota of Cool Springs, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! Until the next time we meet, take care!

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