
Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 957 reviews
Loved working with Hunter. The purchased took over a month to complete as the car had to be manufactured first. During this time Hunter kept the line of communication open and The purchased took over a month to complete as the car had to be manufactured first. During this time Hunter kept the line of communication open and answered all my questions and comments promptly. He certainly is an asset to this dealership and I will recommend him enthusiastically. Nila Gillani More
They explained everything in detail and answered all my questions. I was very comfortable with the process and the way they handled all the paperwork and other requirements. questions. I was very comfortable with the process and the way they handled all the paperwork and other requirements. More
Hunter did such a tremendous job with my new car buying experience the process was very quick and smooth and my new car is perfect and has everything I wanted . experience the process was very quick and smooth and my new car is perfect and has everything I wanted . More
Clean, comfortable, friendly staff, however very slow service. Customers should not have to wait for 3+ hours for a scheduled appt to pick up a new key and have tire sensors reset. You need to do much be service. Customers should not have to wait for 3+ hours for a scheduled appt to pick up a new key and have tire sensors reset. You need to do much better! More
Hunter did a great job and was very helpful on the purchase of my new truck purchase of my new truck More
The whole process was very smooth and easy. We were able to make a purchase while the Black Friday deals were going on which was very helpful. We would purchase here again! We were able to make a purchase while the Black Friday deals were going on which was very helpful. We would purchase here again! More
Cool Springs Toyota always does a great job with all of our car needs. We are repeat customers and plan to continue. our car needs. We are repeat customers and plan to continue. More
Because we wanted a hybrid with a specific color interior we had a 7 month wait. I hope Toyota finds a way to expedited this. Alan always called when a potential vehicle would be available. We are happy we had a 7 month wait. I hope Toyota finds a way to expedited this. Alan always called when a potential vehicle would be available. We are happy we waited. More
Alan aka “Superman” was patient, he listened very well, cared about our needs and found the perfect car for me!! He went out of his way to share news of a car that wasn’t previously on the lot, and remaine cared about our needs and found the perfect car for me!! He went out of his way to share news of a car that wasn’t previously on the lot, and remained intentional throughout the whole purchase process. I am so grateful for Alan and his desire to see clients leave happy with a great experience at the Toyota dealership. More
I worked with Alan on getting into a used 2018 4Runner and couldn't have had a better experience. His willingness to assist on my behalf really shows his professionalism and determination. Having negative and couldn't have had a better experience. His willingness to assist on my behalf really shows his professionalism and determination. Having negative equity from my previous vehicle, Alan was able to help me out on a great family vehicle needed for my wife and I. I will absolutely be using Alan in the future. Thank you so much! More