Toyota of Cleveland - Service Center

2010 Prius broke down in the area due to disconnected intake manifold hoses. Cleveland Service dept was responsive to help get us back on the road, but they did not discover the root cause of the vacuum intake manifold hoses. Cleveland Service dept was responsive to help get us back on the road, but they did not discover the root cause of the vacuum hose problem. So 200+ miles later our Prius engine stopped working again right off interstate 75. We lost another day of travel and the added costs. The second Toyota dealer then did more research and discovered a related TSB that Cleveland Toyota did not uncover, and we had replaced a purge valve canister. Green's Toyota in Lexington did solve the problem. We wish our first visit to Toyota of Cleveland had figured it out with our first breakdown. More

Really appreciate the service advisor. She is always attentive and responsive to all needs. I fell she is honest and reliable. She is always attentive and responsive to all needs. I fell she is honest and reliable. More

Way to go Toyota of Cleveland. You guys have the system down. Great break area too. Now please see if y’all can find my second key fob that’s 6 months late so far. You guys have the system down. Great break area too. Now please see if y’all can find my second key fob that’s 6 months late so far. More

Good service. Friendly knowledgeable and helpful people. He let me know that by the next service it would be time to talk about tires. No pressure . Friendly knowledgeable and helpful people. He let me know that by the next service it would be time to talk about tires. No pressure . More

Love you guys, especially David Mumford, best service tech, he goes above and beyond to keep his customers happy tech, he goes above and beyond to keep his customers happy More

Toyota done a good job as normal, but I wished the price for service was a little less expensive due to pandemic time since everything costs twice as much as it use to cost before pandemic. Susie Disney for service was a little less expensive due to pandemic time since everything costs twice as much as it use to cost before pandemic. Susie Disney More

Good service and good friendship, xxx always. Always given us vehicle advise. We will continue let Toyota service our vehicles. Always given us vehicle advise. We will continue let Toyota service our vehicles. More

Cameron and Jeremy Thomas in the service department were very helpful to me without any obligation to do so. A local auto shop was trying to drastically inflate their labor time for work on my vehicle, so very helpful to me without any obligation to do so. A local auto shop was trying to drastically inflate their labor time for work on my vehicle, so I called Toyota of Cleveland to see what their standard labor time would be for the same work. Cameron and Jeremy spent half an hour on the phone with me (around closing time, no less) making sure I got all the info I needed. Thanks again, you two! More

Great facility and staff. Love the idea of sending the video from the shop. Quick and easy appointment. Love the idea of sending the video from the shop. Quick and easy appointment. More

I have purchased 2 vehicles here and I will definitely send friends and family here Awsome customer service thanks Greg Bain and Crystal for making our experience great 👍 send friends and family here Awsome customer service thanks Greg Bain and Crystal for making our experience great 👍 More