Toyota of Cleveland - Service Center

Luis did a great job as always. He's very polite and professional. He always communicates very well when anything is found that needs attention and explains the services performed He's very polite and professional. He always communicates very well when anything is found that needs attention and explains the services performed. Will be servicing here in the future. More

Wonderful people to deal with. Ethan is great to work with. Crystal is a asset to the dealership. We have been coming to this dealership for over 20 years. Ethan is great to work with. Crystal is a asset to the dealership. We have been coming to this dealership for over 20 years. More

Our story is about the miracle workers at Toyota of Cleveland. We had our 2017 Highlander for maintenance at Toyota of Cleveland and had no intention of buying a new car for we truly value our 2017 Hig Cleveland. We had our 2017 Highlander for maintenance at Toyota of Cleveland and had no intention of buying a new car for we truly value our 2017 Highlander. Greg our salesperson had told my husband how difficult it is to get any car let alone a hybrid SUV due to shortages. Greg made clear that finding one available could take up to two years so my husband asked him to keep an eye out for one in the future. Greg was looking for any available vehicles when a 2022 Hybrid Highlander popped up on his screen. He was in disbelief. Since Dale had left the vicinity Greg called Dale’s home and explained to his wife the incredible news. Once Dale returned home, he learned more about the vehicle and was unsure of some of the features; especially since it was a 4-cylinder. Greg insisted that Dale should at least see and drive it once the Highlander arrived at the dealership in few months. Greg would keep it under Dale’s name. Only a few weeks passed when the dealer expected delivery. Once at the dealership they had the beautiful shiny black 2022 Toyota Hybrid Highlander ready by the second day when we arrived to do the test drive. We both felt that the Hybrid Highlander was everything we would want and even more. The 4-cylinder outperformed our current 6-cylinder, the engine was so quiet one could not hear it running, the comfort and design were exceptional. The most important feature is that the SUV had a range of more than 600 miles. We spent the rest of the day on a pleasurable agreement with the sales manager on price and signing many documents. We were proud and delighted owners within the day. We would not buy another make other than Toyota and would not buy from any other salesperson than Greg and any other dealership than Toyota of Cleveland. We appreciate their professional way of doing business, and the miracle of the purchase of the vehicle of our choosing. More

Cindy was so helpful and made the process painless and easy she is very knowledgeable and would definitely recommend buying from her. Dylan Ramos was also very helpful worked great with us will definitely easy she is very knowledgeable and would definitely recommend buying from her. Dylan Ramos was also very helpful worked great with us will definitely be repeat customers of Toyota of Cleveland More

Very good service and everyone was very nice and efficient! Could not ask for more. efficient! Could not ask for more. More

Was a wonderful experience! ! Was very thoughtful experience!! My favorite place to go! Very thoughtful! ! Was very thoughtful experience!! My favorite place to go! Very thoughtful! More

I like the customer care from the service department. Friendly and professional. I have to drive a little extra to get here but its worth it. Friendly and professional. I have to drive a little extra to get here but its worth it. More

My vehicle was serviced and returned to me in the timeframe I was expecting. This dealership always performs up to my standards. timeframe I was expecting. This dealership always performs up to my standards. More

This is the most professional and technically proficient dealership that I have ever been associated with. They solved a mechanical issue that several other dealerships were unable to solve. The Service Man dealership that I have ever been associated with. They solved a mechanical issue that several other dealerships were unable to solve. The Service Manager, Mr Jackson along with his team of mechanical experts always had my best interest at heart. Thank you to Toyota Of Cleveland for getting me back on the road to do the Lord’s Work all over America 🇺🇸.. More

Great, fast, reliable service, would recommend to my friends and family. Will always bring my Toyotas here! friends and family. Will always bring my Toyotas here! More