Toyota of Cleveland - Service Center

Care for Car and Driver! Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time w Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time was made more pleasant by a lovely chair massage - an unexpected surprise, and example of this dealership's focus upon the customer. I bought my beloved car from Toyota of Cleveland 12 years ago and they've serviced it regularly; I trust this dealership and recommend it highly. More

# 1in my book Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let u Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let us use a loner. More

Servi e The best dealership I have ever experienced. Great work, friendly personnel. I live in Chatt. and I drive to Cleveland rather than go to others. The best dealership I have ever experienced. Great work, friendly personnel. I live in Chatt. and I drive to Cleveland rather than go to others. More

Great service! When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicl When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicle and within a very short time returned with information regarding my concerns. Mr. Peek explained my options and quickly had me ready to be checked out. The fees for servicing my vehicle was very resonable. More

service department experance I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and profession I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and professional.the wait time wasn't bad either. More

2015 Highlander Hybrid First Service I have three Toyota's (2003 4Runner, 2012 Prius V, 2015 Highlander Hybrid) that all get serviced here. Would not even think of getting them serviced I have three Toyota's (2003 4Runner, 2012 Prius V, 2015 Highlander Hybrid) that all get serviced here. Would not even think of getting them serviced at the other local Toyota dealer near here in Chattanooga. This was my new Highlanders first service and it measured up in every way to the level of expertise that I have come to expect from over a decade of doing business together. More

Treated great and I would recommend to other people looking I was treated great and each person there was helpful and tried to take care of my service needs quick and effecient. I would refer them to other peop I was treated great and each person there was helpful and tried to take care of my service needs quick and effecient. I would refer them to other people. More

Great quality and great service! Brought my car in June and just took it for first oil change. Everyone very helpful! Great service from sales to service! Thanks so much. Brought my car in June and just took it for first oil change. Everyone very helpful! Great service from sales to service! Thanks so much. More

Surprised and Pleased Start of my Matrix did not sound right and no clue what might be the problem. I called on Monday after Thanksgiving asking for an appointment on Tues Start of my Matrix did not sound right and no clue what might be the problem. I called on Monday after Thanksgiving asking for an appointment on Tuesday morning. The Service Advisor turned the key and said 'battery' and I said, "No, I just got a new battery." He said they would check it out. A short time later he came for me and they had replaced the battery which was under warranty at no charge. Toyota of Cleveland takes very good care of my Matrix and I am a happy Toyota owner. More