332 Reviews of Toyota of Cleveland - Service Center
great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade with. More
They know and do there Jobs well Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on a long trip. More
It feels like family! Came for an oil change and was treated like family. Ended up getting a great deal off the showroom on a Prius. Love it. Even a person. I didn't ge Came for an oil change and was treated like family. Ended up getting a great deal off the showroom on a Prius. Love it. Even a person. I didn't get his name, came to the waiting room and offered us drinks and snacks and treated our puppy with a dog treat while making over him like he was his own. That meant a lot to us. Tammy Myers also came out and made a big deal over our puppy. They made good friends. Sean Murphy spent time with us explaining what services they performed on our car (this was before we bought the one off the showroom floor). Later, our sales person, Juan Carlos Lopez, walked our puppy for a bathroom break while we were in with Alfred Polk doing the finances. Although Shaq Daniel doesn't have a picture up here, he is a really nice guy (over six feet tall and real friendly). More
TIRE ROTATION EMPLOYEES THAT WORK AT TOYOTA OF CLEVELAND ARE SO FRIENDLY AND INFORMATIVE. I REALLY APPRECIATE THE NEATNESS AND COMFORT OF CHAIRS, COFFEE, AND OF CO EMPLOYEES THAT WORK AT TOYOTA OF CLEVELAND ARE SO FRIENDLY AND INFORMATIVE. I REALLY APPRECIATE THE NEATNESS AND COMFORT OF CHAIRS, COFFEE, AND OF COURSE POPCORN. More
Maintenance Visit Great A staffer greeted me as I drove into the bay to have our new Prius receive its 5000 mile checkup. I was ushered into a comfortable waiting room, show A staffer greeted me as I drove into the bay to have our new Prius receive its 5000 mile checkup. I was ushered into a comfortable waiting room, shown where coffee, popcorn, water, and soft drinks were available, and told someone would call me as soon as the car was ready. I munched popcorn and drank my water as I caught up on email. About 45 minutes later, the car was ready, with a complimentary wash included, and I was on my way. More
Customer first Your staff is courteous, listens to our needs and explains everything that has been done to our SUV. We could get our vehicle serviced when it was c Your staff is courteous, listens to our needs and explains everything that has been done to our SUV. We could get our vehicle serviced when it was convenient for our schedule. More
Service Hello,I am very pleased with the service each time I have had service every one is so helpful,,very professional and nice,thank you. Hello,I am very pleased with the service each time I have had service every one is so helpful,,very professional and nice,thank you. More
The service is always excellent. Zack took care of my service at the Cleveland, TN Toyota. He was friendly, courteous and helpful. This was the first time that he assisted me. Zack took care of my service at the Cleveland, TN Toyota. He was friendly, courteous and helpful. This was the first time that he assisted me. More
Service with a smile! Thus dealership truly makes their customers feel wanted and provides excellent service. Free drinks and refreshments are available while you wait in c Thus dealership truly makes their customers feel wanted and provides excellent service. Free drinks and refreshments are available while you wait in comfortable chairs watching TV. and the day I was there complimentary chair massages were given to anyone in the service area. Now that's above and beyond customer service! More
Excellent My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . Very reliable car. More