Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Cleveland
McDonald, TN
4,880 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,880 reviews
October 04, 2023
Jason Keith is awesome to work with. Everyone at Toyota of Cleveland are very friendly and easy to work with. Everyone at Toyota of Cleveland are very friendly and easy to work with. More
by stephanierr4911
Employees Worked With
October 04, 2023
Josh was great in helping me decide on and locate the Tacoma I wanted. Kept me updated and even delivered it to my house Dealership staff was also friendly and efficient. Will repeatedly recommend bot Tacoma I wanted. Kept me updated and even delivered it to my house Dealership staff was also friendly and efficient. Will repeatedly recommend both Toyota of Cleveland and Josh Howard in particular. More
by Mikekw
Employees Worked With
October 04, 2023
I don’t usually enjoy the car buying process but Jason and Tyler actually made it painless, maybe even enjoyable, Did not feel pressured, felt like they understood my needs, and they were courteous and p and Tyler actually made it painless, maybe even enjoyable, Did not feel pressured, felt like they understood my needs, and they were courteous and professional. More
by Jrp
October 04, 2023
Jeremy Cox did an outstanding job demonstrating his product knowledge and made personal connections throughout the car buying process! Julien Allinder then made a smooth transition from the sales floo product knowledge and made personal connections throughout the car buying process! Julien Allinder then made a smooth transition from the sales floor to complete the process with detailed explanations to provide the package that was right for me! More
by skylerbaker18
October 03, 2023
Knowledgeable and friendly sales. Kenny Jones was our salesman. He was not pushy and did not rush us. Kenny Jones was our salesman. He was not pushy and did not rush us. More
by Johnsmarji
October 01, 2023
Jason was such a great help and the process was very easy. Would definitely recommend buying from Toyota of Cleveland! easy. Would definitely recommend buying from Toyota of Cleveland! More
by chaseaholt
October 01, 2023
Jason Keith and the whole staff at Toyota of Cleveland are always great to work with. They make the car buying experience easy and stress free. are always great to work with. They make the car buying experience easy and stress free. More
by Shawn & Stephanie Richardson
September 30, 2023
Everyone from Sales,Management and Finance was so helpful it made my purchasing experience so easy it made my purchasing experience so easy More
by kharmon
September 30, 2023
Lori on the phone—amazing person! !! Josh is epic, give him a raise Crystal is the nicest lady, also a raise. I am so glad I came here. Please thank them all. !! Josh is epic, give him a raise Crystal is the nicest lady, also a raise. I am so glad I came here. Please thank them all. More
by Jkaylor374
September 29, 2023
Appreciated the level of customer service we received. This is our 5th or 6th vehicle leased from Toyota of Cleveland and we will be back. Big D is awesome with customer service and made sure we were comp This is our 5th or 6th vehicle leased from Toyota of Cleveland and we will be back. Big D is awesome with customer service and made sure we were completely satisfied. We highly recommended him! More
by CarrieC
