Toyota of Cleveland

Absolutely loved the team at Toyota! Tyler Gibson was great to work with and made me feel at ease with making such a big purchase. Justice Goodner was also amazing at explaining options Tyler Gibson was great to work with and made me feel at ease with making such a big purchase. Justice Goodner was also amazing at explaining options for warranties to ensure I was taken care of should something happen. 10/10 recommend! More

From the beginning, Toyota of Cleveland was wonderful to work with!! I found the exact car I wanted, at a good price with low miles and inquired online late Monday evening. The next morning, Macy called me work with!! I found the exact car I wanted, at a good price with low miles and inquired online late Monday evening. The next morning, Macy called me and I told her I was highly motivated and wanted the car. And would fly in Friday am to pickup. After we got the numbers, I was set up with Demetrius aka Big D to help me finalize the sale! He was wonderful to work with! Super laid back and easy going which was so refreshing after dealing with all kinds of sales people across the southeast in search of a car! By Wednesday, the finance manager Julien was getting everything finalized for me! It was all super quick and easy. I was very upfront with Big D and Julien that I wanted to get this done quickly and easy, and they honored this! I told them I would fly in super early Friday AM and wanted to have everything ready to go as I had to get back on the road home for a 7hr drive! Demetrius was at the airport at 9a in my new car to pick me up!! He was so nice and hospitable, felt like I knew him for years. Once we got to the dealership, I signed some more paperwork and met with Julien to finalize everything while Demetrius topped my new car off with gas! Once they handed over the keys with a nice Toyota Emergency Roadside kit as a parting gift…they had me ring the bell and everyone clapped and congratulated me on my new car! I was there no more than 30 mins to get this deal done! I will be singing the praises of this dealership for many years to come! Fantastic experience all around!! More

These folks are professional, knowledgeable and sensitive to you needs. They go out of their way to ensure customer satisfaction. They are timely qith their communication, keeping me Informed every step of t to you needs. They go out of their way to ensure customer satisfaction. They are timely qith their communication, keeping me Informed every step of the way. More

Really appreciate how customer oriented this location is. Everyone is willing to work together to have the best outcome for the customer. Everyone is willing to work together to have the best outcome for the customer. More

Kenny Jones, our salesman, was helpful and friendly. He was knowledgeable, straightforward, and trustworthy (something I don't typically say about the car buying experience). The whole team was great. T He was knowledgeable, straightforward, and trustworthy (something I don't typically say about the car buying experience). The whole team was great. They were all very friendly and helpful. Kenny was fast to respond to our questions via text or phone call. I will recommend to family and friends. Crystal Thompson in the finance department was also great to work with. More

Easy to deal and to do business with …Straight forward on costs pertaining to vehicle …No hidden charges !!! costs pertaining to vehicle …No hidden charges !!! More

The buying process was very easy. Our salesman Kenny Jones was helpful and friendly. He made sure we were informed as soon as our SUV hit the ground in their parking lot. Their fin Our salesman Kenny Jones was helpful and friendly. He made sure we were informed as soon as our SUV hit the ground in their parking lot. Their finance managers Taylor and Tyler were also very helpful and pleasant to work with. It was a great experience. More

My experience buying my new tundra with them was great. Felt like family and they gave me a great deal all around. Shout out to Juan Carlos for being an awesome, no pressure, salesmen. Much better than my Felt like family and they gave me a great deal all around. Shout out to Juan Carlos for being an awesome, no pressure, salesmen. Much better than my experience at other places. Thanks!! More

My family has purchased our last 4 vehicles from this dealership and wouldn't go anywhere else. We've bought and leased both new and used vehicles. The sales and finance representatives are top notch! I dealership and wouldn't go anywhere else. We've bought and leased both new and used vehicles. The sales and finance representatives are top notch! I can't think of a more patient or compassionate salesman than Demetrius Beasley! He is a refreshing alternative to the normal high pressure salesman. When it came to the financial side of our purchase, we were blessed further with Justice! He's a Georgia bulldog fan, but we didn't hold that against him - LOL! Justice walked us through the process more than once all while maintaining his composure listening to our 23 month old son listening to Super Simple Songs on repeat. More

Josh Howard kept me informed during the entire buying process. He was very professional and knowledgeable. Found the exact vehicle that I was looking for. Walked us through the vehicle, and set up our process. He was very professional and knowledgeable. Found the exact vehicle that I was looking for. Walked us through the vehicle, and set up our phone to connect along with the bells and whistles. We would definitely recommend and buy again from Josh. He worked 110% for a successful purchase experience. More